HR Companies & HR Consultants in Charleston, WV

Epiphany Consulting is an employee development firm based in South Charleston, West Virginia. It helps organizations select, keep and grow capable people. The company is an authorized partner of Wiley. It resells and implements Wiley's family of workplace assessment and training products, and it pairs those tools with hands-on coaching and facilitation. Its principals report more than two decades of experience across both private companies and the social sector.

Who They Serve

The firm works with people at nearly every level of an organization. These range from chief executives and senior management to general managers, owners of small and midsize businesses, functional specialists, and frontline supervisors. Its client base spans a wide range of sectors, including:

• Government agencies at the federal, state and local level
• K-12 schools and higher education, both nonprofit and for-profit
• Insurance and financial services
• Healthcare and human services
• Hospitality and travel
• Retail and consumer goods
• Natural resources, energy and utilities
• Automotive, manufacturing and transportation
• Construction, real estate, media, telecom, technology, and professional services

Products and Services

Epiphany's offering centers on several established Wiley programs. Everything DiSC builds self-awareness and improves how colleagues communicate and collaborate. PXT Select supports hiring and talent decisions by giving employers objective data on candidates and staff. The Five Behaviors program focuses on building trust and effectiveness within teams. The firm also promotes an Emerging Leaders offering aimed at developing future managers.

Around these tools, Epiphany delivers workshops, team retreats, coaching, and customized training designed to help clients put assessment results to practical use.

The firm states several goals for this work. It aims to improve workforce productivity and staff performance, direct training budgets where they will have the most impact, and raise employee satisfaction. It also seeks to lower turnover, absenteeism, workplace conflict, and losses from theft. The core of the firm's model is the pairing of validated psychometric tools with in-person guidance.

How They Work

The company describes its approach as a blend of technology and personal attention. Assessments are administered securely online. The firm describes them as compliant with EEOC requirements and says they surpass Association of Test Publishers standards. For selection projects, Epiphany can construct performance models based on a client's strongest employees, which gives hiring managers a benchmark for measuring candidates. Engagements follow a structured implementation plan with defined deliverables and timelines, and training is tailored to each organization's objectives.

The firm is led by Kathi Rhea-Richards and Kathleen Walker, who hold practitioner certifications in the products they deliver. Rhea-Richards is known for motivating and inspiring the leaders and teams she works with. Walker is recognized for her talent for building relationships and linking people across her network. Published client feedback comes from organizations such as Chesapeake Hospitality, Encova, and the American Red Cross. These clients cite results from leadership retreats, ongoing coaching, and Five Behaviors team workshops.

United Talent Staffing Services is a staffing agency headquartered in South Charleston, West Virginia. It matches employers with workers and helps job seekers find jobs. Its clients range from large corporations to small companies and newly launched ventures. It runs four branches in West Virginia, in South Charleston, Huntington, Morgantown and Teays Valley, and two more in Georgia, in Duluth and Hiram. That spread suits employers that need recruiting support in more than one market.

Specialties and Industries Served

Most of the firm's work is in the light industrial sector, and it also takes on several more specialized kinds of placement. The firm lists these areas of focus:

• Warehouse and logistics
• Assembly and manufacturing
• Construction
• Administrative and clerical roles
• Hospitality, including staffing for events
• Onsite solutions and managed service provider (MSP) programs
• Executive placement

This range lets one vendor supply both hourly production and warehouse crews and office or leadership hires. Employers that want fewer staffing vendors may find that useful.

How They Work With Clients

The company stresses quick response and dependable service, and says that is how it has earned the loyalty of its business clients. Workers placed through United Talent are its associates. They often start in temporary assignments, and clients can later hire them on as permanent employees.

In one example the company shares, a Georgia client decided to hire a worker permanently after six months in a temporary role. For larger employers, the onsite and MSP offering puts the staffing relationship on a more structured, program-based footing.

The Charleston Civic Center is one public reference: an operations manager there credited the firm with filling a complex staffing schedule during the venue's busiest stretch of events.

Approach to Workers and Safety

Safety is a recurring theme on the company's site, and it has dedicated sections on safety practices for both clients and associates. United Talent calls itself a second-chance employer, so it is open to placing candidates who may face barriers to work. It also runs an unlimited referral bonus program for associates and offers benefits to the people it places.

The firm publishes success stories, including one about a recruiter who helped a struggling job seeker move through several temporary jobs into a lasting position. Buyers who want a staffing partner that invests in its workforce may see this as a sign of how the firm treats the people it places.

Why Buyers Consider Them

Employers comparing staffing and HR firms in West Virginia will notice United Talent's local branches, its focus on light industrial work and its ability to handle clerical, hospitality and executive searches as well. It is a staff-certified member of the American Staffing Association and belongs to the South Charleston Chamber of Commerce. For mid-sized and large employers, its MSP and onsite programs add a further option beyond standard temporary staffing.