HR Companies & HR Consultants in Waukesha, WI

Overview

Gordon Scott Consulting, which operates under the name Gordon Scott Consulting and Investment, is a consultancy in Waukesha, Wisconsin. It combines human resources support with broader operational and management advisory work. The firm was founded in 2009 to put its founders' background in healthcare administration and military leadership to work for client organizations.

Its roots and most visible client relationships are in the medical sector. Even so, its HR offering is aimed at a range of employers, from newly launched ventures to mature companies. The firm reports having worked with clients in other states and abroad.

HR Services

The HR practice addresses both the structure of an organization and the experience of individual staff members. At the organizational level, the firm helps with workforce planning, designing and classifying roles, running surveys and evaluating existing programs. At the employee level, it supports succession planning, hiring and promotion decisions, and performance management. Specific offerings include:

• Third-party investigations of harassment or discrimination complaints, concluding with a written report that covers background, interview summaries, findings and recommendations
• Employee opinion surveys tailored to the concerns of each client
• Focus group sessions in which a consultant acts as a neutral mediator so staff can propose their own fixes
• Design of incentive programs, including a review of what competitors offer
• Labor management and compliance guidance against state and federal employment law
• HR assessments and due diligence audits that flag risky policies and practices
• Recruitment and workforce management support

Recognition and Incentive Products

Beyond advisory work, the firm supplies practical tools for rewarding staff. Its Employee Relations Gift Program lets owners and HR managers send personalized gifts for occasions such as service anniversaries, perfect attendance, safety milestones, sales targets and holidays. The same program can be used to thank loyal or new customers. The company also arranges professional portraits for honorees such as an employee of the month, which gives recognition programs a visible presence for staff and customers.

How They Work

Gordon Scott Consulting positions itself as an outside, neutral party. For investigations, its consultants coordinate with a client's internal HR department and, when the situation calls for it, the client's employment counsel. The aim is to move quickly without cutting corners.

Its focus group work rests on the observation that employees often speak more openly to an outsider than to their own managers. The firm frames its compliance work as preventive, helping employers reduce their exposure to employment claims before problems arise.

Background and Specialties

The leadership team has a strong clinical background. President Ronald Bullen holds RN and MBA credentials, and Vice President Brian Grochowski is an RN with an MSM. The wider team includes an operations director, an administrative director who also serves as clinical educator, a director of materials management and a clinical systems information manager.

Alongside HR, the firm offers strategic planning, executive management of hospitals and surgery centers, help launching ambulatory surgery centers and joint ventures, and CPR, ACLS and PALS training and certification. Clients named on its site include Moreland Surgery Center, Wheaton Franciscan Healthcare, ProHealth Care, Urology Associates and Plastic Surgery Associates.

For buyers, the main distinction is this pairing of people-focused HR consulting with close familiarity with medical practices and surgical facilities. Healthcare employers in particular may value an HR partner that also understands clinical operations, staff certification requirements and facility management.

MRA - The Management Association is a nonprofit organization headquartered in Waukesha, Wisconsin, that gives employers a single place to turn for people-management support. Its own materials describe it as the biggest association of its kind in the country, with more than 5,500 employer members and workforces totaling over 1.5 million employees. The organization marks more than 125 years of service, and as a nonprofit it says its culture centers on serving members rather than building its own bottom line.

Human Resource Services

MRA presents itself as a fully equipped HR department that businesses can borrow from when they have no internal team or simply need more hands. About 200 experts are on staff, and engagements are flexible, so an employer can bring in help for a narrow need or a long-term relationship. Offices throughout the Midwest allow support to be delivered in person or virtually. Services include:

• A 24/7 HR Hotline that answers compliance questions
• HR Business Partners who act as an extra pair of hands
• Affirmative action planning
• Audits that review an HR function for compliance and competitive practices
• Employee handbook and policy review, updating or creation
• Impartial third-party conflict resolution and investigations
• Payroll administration, either handled directly or through a referral to a provider
• Coaching for high-potential employees and organizational development work, including employee perception surveys

Talent Management

The talent group offers recruiting that can be purchased as a full cycle or in separate pieces, plus a dedicated executive recruiting service for leadership openings. Related offerings include reference and background investigations, assessments intended to help build effective teams, retention services, candidate experience surveys, outplacement and career transition support, and an Intern Leadership Program that adds structure to existing internships.

Total Rewards

Compensation and benefits work centers on survey data contributed by participating employers. Members can use standard surveys, request custom surveys, and take part in short hot topic surveys on emerging issues. A personal dashboard holds questionnaire links and reports. MRA JobMatch lets organizations match their own job titles to benchmark positions. Consultants also assist with building pay structures, benchmarking benefits, and preparing total compensation statements that show employees the full value of their package.

Learning and Resources

MRA's learning division covers leadership, HR skills and certifications through catalogs of public courses, an on-demand eLearning library, and training brought to a client's own location. Other formats include conferences, executive and professional roundtables, harassment prevention programs, and the Principles of Leadership Excellence Plus series, which it calls its premier leadership offering. Its training center and event space are also available for rental.

Members additionally gain access to practical materials such as toolkits, sample policies, how-to guides, checklists, forms and letters, and job descriptions that can be adapted to an organization's needs. The CCH Compliance Library, podcasts, publications, a blog, videos and a speakers bureau round out the offering. Through a partnership with the Labor Law Center, MRA also provides a single poster covering mandatory federal, state and OSHA labor law notices. Members receive preferred pricing through the Partners Program.

For employers comparing HR providers, MRA is most relevant to those seeking one nonprofit source for compliance advice, recruiting, training and pay data, backed by a sizable staff and a long history in the Midwest.