HR Companies & HR Consultants in Auburn, NH

Overview

CGI Business Solutions is an employee benefits and business services firm headquartered in Auburn, New Hampshire. It works with employers that want to bring benefits, payroll, human resources support, insurance and retirement planning together under one partner.

Its client stories describe a wide range of organizations, from a restaurant and lodging operator with a one-person HR department to manufacturers, healthcare employers and non-profits. For HR buyers, the appeal is a broker-led model that pairs insurance placement with hands-on administration and advisory resources.

HR and Benefits Services

The firm's core work is group benefits strategy, which covers plan design, funding alternatives and renewal analysis. Around that core, it keeps in-house teams for administration and people-related support, including:

• Employee benefits consulting, underwriting and benchmarking
• Alternative funding approaches, including a captive arrangement and ICHRA/private exchange options
• In-house administration of FSA, dependent care, HRA, HSA and COBRA accounts, with separate online portals for employers and participants
• Payroll processing supported by a local service team
• Human resources consulting and guidance on employment law and compliance
• Employee engagement, wellness and benefits technology support
• Property and casualty coverage, workers' compensation, risk management and wealth management

One distinctive feature is its Employee Advocate role. This staff member steps in when a client's workers run into claim denials, lengthy hold times or other problems with carriers. CGI also offers CynrGI, a program for employers that want to simplify operations and lower costs by coordinating benefits, payroll, HR tasks, retirement plans and commercial coverage.

Clients can also get legal guidance through the firm's relationship with the employment law firm Foley & Foley. One healthcare HR executive credits this access with helping her organization work through Paycheck Protection Program rules during the pandemic.

Background and Credentials

Dan Cronin and Mike Gervino started the company roughly a quarter century ago. It marked its 25th anniversary in 2022, with Cronin still serving as president. In July 2021 the firm absorbed Lifetime Benefits Group, a Manchester brokerage that had operated for 23 years.

CGI describes itself as an NFP Benefits Partner with access to affiliated offices across the country, while keeping ownership and decision-making local. In addition to the Auburn headquarters, it runs satellite offices in Rutland, Vermont; Scarborough, Maine; and Beverly, Massachusetts.

The HR side of the business is led by Catharine Mirabile, SHRM-SCP, SPHR, who holds the dual role of chief HR officer and head of benefits administration. She was appointed to SHRM's 2021 Membership Advisory Council and received an HR Hero honor named for Ry Perry in 2023.

NH Business Review readers chose the firm as their top benefits broker in the publication's 2021 Best of Business awards. Staff are organized into groups for leadership, benefits consulting, client services, payroll, benefits administration, HR consulting, property and casualty, and wealth management.

Community Involvement

Staff members are active in local causes. Cronin has volunteered with The Moore Center for two decades, including a term as board chair, and the organization honored him in 2021. In 2026 the firm announced a contribution to the Mark Stebbins Community Center in Manchester as part of a partnership with Amoskeag Health. A behavioral health office there was named in recognition of that support.