HR Companies & HR Consultants in Hilo, HI

Overview

The Employment Experts is a Hawaii-based staffing, payroll and human resources firm. Its headquarters is in Hilo on the Big Island, and it has satellite locations in Kona and Honolulu. The company is independently owned by island residents.

It presents itself as a single provider that employers can rely on to find workers, pay them correctly and keep personnel matters in order. Its stated aim is to take hiring and payroll burdens off business owners so they can concentrate on customers and growth. The firm reports more than two decades in the staffing field.

Staffing and recruitment

Recruiting is a core part of the business. Its recruiters source, screen and interview applicants on behalf of client companies. Several engagement models are available, depending on how permanent a role needs to be:

• Temporary staffing for workload spikes or to cover absences such as extended vacations, maternity leave or other leaves
• Temp-to-hire placements, where a worker is evaluated on the job for an agreed period before the client decides on a permanent offer
• Direct hire searches for internal full-time positions, with the firm handling advertising, resume review and candidate outreach
• Executive search for senior leadership roles

Under the temp-to-hire model, the agency recruits, screens, hires and manages the worker while the client observes how well that person fits the team, the culture and the daily duties. One client testimonial says the firm covers everything from hiring through payroll and, when needed, separation. The same client notes that several of its most valued staff first arrived as agency placements.

Human resources, payroll and compliance

Employers that want outside HR support can get advisory and administrative help from a team with more than 17 years of experience counseling employers. This includes keeping clients current with employment regulations at both the federal and state level and handling administrative paperwork. The team also supplies benefits information, supports new-hire onboarding and training, and assists with employee relations matters.

Payroll is the other pillar. The firm processes complete payroll and keeps records of hours, tasks and wages for each worker. It also covers payroll costs, claims and reporting, so clients mainly need to submit employee hours each period. For government contractors who must meet federal and state wage requirements, it prepares certified payroll reports.

This work includes tracking logged hours, required pay and benefit items such as pension deductions and health coverage, with the goal of leaving clients ready for audits. Its clients span construction, clerical, accounting and administrative work, as well as professional and technical roles.

Team and approach

The firm is led by owner and operator Jodi Penn. The Hilo staff listed on its site includes payroll specialist Michelle Ross, sales manager Kelley Stillman, and Nicole Daquep, who serves as human resource manager and safety specialist. Prospective clients can arrange a free consultation by phone or through an online form so the team can learn about their needs.

Testimonials from local companies highlight responsive communication and accurate, on-time payroll with direct deposit, including one from a tree service business that has used the firm for over a decade. The company also places job seekers in temporary or permanent roles, which gives it a ready pool of candidates for employers.