HR Companies & HR Consultants in Juneau, AK

Segal is an employee-owned consulting firm focused on employee benefits, pay programs and HR, with an office in Juneau that serves Alaska clients as part of a network spanning the United States and Canada. Founded in 1939, the firm today employs more than 1,100 people across North America and works with organizations of every size in both the public and private sectors, including government employers, colleges and universities, healthcare organizations and multiemployer (union-sponsored) plans.

Consulting services

The firm covers a wide spread of HR and benefits disciplines, so buyers can source several workstreams from a single adviser. Its practice areas include:

• Health benefits and retirement plan consulting
• Compensation and career strategy
• Compliance consulting and independent benefit audits
• HR and benefits communications through its Segal Benz unit
• Benefits administration and HR technology consulting
• Organizational strategy, transformation and effectiveness
• Financial well-being, investment solutions and insurance brokerage, including property and casualty coverage
• Advisory work on adopting generative AI

Its Administration and Technology Consulting group, active for over three decades, reviews how in-house teams or outside administrators and call centers handle benefits work, comparing processes, systems and service levels against benchmarks.

The team also runs cybersecurity risk reviews measured against frameworks such as NIST CSF, DOL guidance and HIPAA-HITECH, then helps clients redesign workflows, select vendors through an RFP process, oversee implementation and manage organizational change. Many of these consultants previously held senior roles at large employers or technology vendors.

Audits, communications and AI

Segal has audited benefit claims since 1973 and states that it holds no partnerships with insurers, third-party administrators or pharmacy benefit managers, which keeps its reviews neutral. Audits can address medical, pharmacy, dental, vision, life and disability programs, along with FSA, HSA and HRA accounts.

Segal Benz, the in-house communications firm, pairs behavioral economics with design to help employers explain total rewards and benefits; it develops strategy, builds and hosts custom portals, conducts surveys and focus groups, and runs multichannel campaigns, and its work has earned Eddy, Apex and Hermes awards.

For organizations exploring AI, Segal offers an advisory suite (AI Strategy, AI Workshop and AI Blueprint), builds custom AI agents for administrative teams and provides the Segal Benz AI Assistant, a multilingual tool that answers participant benefit questions around the clock on websites, intranets and apps.

Approach and what sets it apart

Segal describes its work as collaborative and tailored, drawing specialists from across the firm to build solutions around each client's own goals rather than applying a standard package. It can also run feasibility studies before major sourcing or technology decisions. Independence is a central theme: because the firm is owned by its employees, it presents its recommendations as objective.

Its roots trace back to a founding commitment to fairness for workers, and it reports a leading market share among consultants to multiemployer plans. For Alaska buyers, the Juneau office offers local access to a national bench of benefits, compensation and HR technology expertise.