Accounts Payable Services & AP Automation Providers in Hillsborough, NJ

ARDEM Incorporated is a business process outsourcing and managed operations firm based in Hillsborough, New Jersey. It has been in business since 2004. Finance and accounting work is one of its main practice areas, and accounts payable sits at the center of it. ARDEM pitches its AP offering to finance teams that deal with large, recurring invoice volumes, often across several legal entities. These are organizations that want a steadier, more predictable payables operation without adding internal headcount.

Accounts Payable Services

ARDEM's managed AP model can cover the whole invoice lifecycle or just the parts a client picks. On the full end, a dedicated team of finance analysts takes over the process. That team sorts and keys incoming invoices, works through exceptions, and pushes approvals along faster. ARDEM also handles vendor support, payment operations and reporting. Clients that only want to hand off certain tasks can choose a narrower scope. Related finance and accounting services include:

• Accounts payable outsourcing and invoice processing
• Utility bill accounts payable and utility bill processing
• Travel and entertainment expense accounting
• General ledger support, reconciliations and month-end close preparation
• Accounts receivable outsourcing and bookkeeping
• Freight billing outsourcing and freight bill auditing

Technology and Automation

ARDEM pairs its staff with its own cloud software. For payables, the main tools are the ARDEM Accounts Payable Manager and the ARDEM Invoice Manager. The ARDEM Utility Manager handles utility bill workflows. The ARDEM Collaboration Platform and the ARDEM Virtual Manager help clients and remote teams coordinate and keep an eye on the work.

On the automation side, ARDEM offers OCR and ICR data capture, solutions based on machine learning and AI, service bots and robotic process automation for repetitive tasks. For logistics clients it has a separate set of tools, including FreightSure, ProofTrack, ARsure and ColdSure, which support freight bill auditing and proof-of-delivery processing.

ARDEM says it checks and validates 100% of the data that passes through its platform.

Industries Served

ARDEM works in many sectors. It lists utilities and energy, healthcare and life sciences, cannabis, retail, logistics, nonprofits, manufacturing, insurance and legal. It also does contract work for government agencies and publishes contractor details for public-sector buyers. The U.S. Department of Transportation directory lists the company as a Disadvantaged Business Enterprise applicant. Its utility bill and freight billing work may interest buyers whose payables are dominated by large numbers of utility or carrier invoices.

Background and Approach

The company is led by president Arun Malhotra and runs as a private firm. Outside its finance work, ARDEM also provides data entry, data extraction, document processing, claims processing, staff outsourcing, recruitment process outsourcing and virtual training. That gives clients one provider for AP and other back-office work around it. ARDEM recruits, trains and monitors remote teams for its clients.

Buyers comparing AP providers may want to note this mix of managed staff and in-house software. They may also value the option to scope an engagement from a few selected tasks up to a full outsourced payables function.