Accounts Payable Services & AP Automation Providers in Englewood, CO

MSI Information Management Services is a document conversion and business process company that helps organizations shift from paper-based operations to digital ones. It runs imaging operations in Colorado, at a facility in Centennial in the Denver metro area, and in Southern California.

The company reports more than 35 years in business, upward of 1,000 completed projects, and clients in dozens of cities across the United States, Canada and Mexico. For finance teams evaluating payables partners, MSI pairs AP automation with the scanning, data capture and outsourcing capabilities that usually sit underneath an invoice processing program.

Accounts payable and process automation

MSI presents its AP automation offering as a way to reduce the time and cost involved in handling supplier invoices, routing approvals and issuing payments. Buyers can combine it with related solutions depending on how far they want automation to go:

• AP automation covering invoices, approvals and payments
• AI-driven form processing that pulls data from invoices, contracts and similar paperwork
• Workflow automation to speed up routing and review steps
• Process automation aimed at repetitive manual tasks that cause backlogs
• Business process outsourcing for paper-heavy back-office work
• Digital mailroom services that capture incoming mail, such as vendor invoices, electronically

Among its published case studies, MSI describes work with Common Spirit that focused on strengthening vendor relationships while producing meaningful yearly savings.

Capture and conversion foundation

Much of MSI's background lies in high-volume conversion. Its team preps records by pulling staples, clips and sticky notes and flattening folded pages. It then scans them on Kodak and Canon production equipment into TIFF or PDF files, with cleanup such as de-skewing, de-speckling and removal of empty pages.

Indexing blends manual keying with zonal and full-text OCR, ICR and OMR tools, and the company can use onshore as well as offshore keying resources. MSI also converts microfilm, microfiche, aperture cards, large format drawings and bound books, and it offers cloud-hosted access to the resulting files. Past conversion clients it cites include the U.S.

Marine Corps, the Department of Justice, PERA, Adams County and the University of Colorado.

How MSI works with clients

Projects typically begin with a conversation about the client's goals, current practices and what success looks like. MSI then weighs those preferences against records management factors such as workflow, compliance, retention and security before shaping a plan around budget and future needs.

Records can be shipped, dropped off or collected, and staff will pull files for clients while a project is underway. When documents cannot leave a site, MSI brings equipment for onsite scanning. Afterward, originals are returned or passed to a certified third-party shredding vendor using tracked, enclosed transport.

Industries, security and background

MSI's client base includes legal, healthcare, government, financial services and construction and engineering organizations, and it also provides HIPAA-compliant medical chart scanning plus litigation support and eDiscovery. The company says its facilities have round-the-clock security and that every employee, including cleaning staff, must obtain federal government clearance. Through its sister company Concentrus, an official NetSuite partner, clients can also get ERP implementation, integration and customization help.