Medical Billing Companies & Consultants in Mount Vernon, NY

Medicorp Revenue Management Services is a medical billing and revenue cycle firm based in Mount Vernon, New York. It also serves medical practices in nearby New Rochelle. The company works only with small businesses and private practices. Its view is that smaller providers are often neglected by larger billing vendors but matter just as much to healthcare. The firm says it has more than 29 years of medical billing experience and is licensed in New York.

Background

The owner, Angella, started Medicorp after more than two decades in accounts receivable, audits, insurance sales and service, and collections. During that time she saw small and mid-sized providers repeatedly get poor treatment from their service partners. She set up the company to give those offices closer, more responsive support. Today she leads a team backed by back-office staff that has helped a range of small and medium-sized providers grow.

Billing and Revenue Services

Medicorp offers full practice management and billing. It starts by entering a practice's data into its own billing system. The software then reviews cash flow to measure how well the current billing process is working, and the team suggests fixes for any weak spots it finds. Day-to-day services include:

• Submitting primary, secondary and tertiary insurance claims, with follow-up on each
• Posting payments to insurer and patient accounts
• Tracking unpaid claims and sending Letters of Medical Necessity when needed
• Telling clients about incomplete claims or carrier requests for more information
• Producing patient statements and following up on patient balances
• Handling Workers' Compensation, rehab and DME claims that need attachments
• Monthly and annual financial reviews, plus a review of medical codes
• Detailed reports with charts that track each claim's status and the practice's productivity

Other services include physician credentialing, accounts receivable and denied-claim work, electronic fund transfer, and document imaging with archive backup.

Collections and Patient Outreach

For the small share of claims that stay unresolved after normal follow-up, Medicorp offers a collection program. It is meant as an alternative to writing those balances off or handing them to an aggressive outside agency. Under this program, people who owe money pay the practice directly. The practice decides when collection starts and stops, and whether each account is handled gently or firmly, which helps keep patients' goodwill. The firm also runs a well-care outreach program. It sends letters, postcards and emails reminding patients about check-ups, tests and immunizations, along with birthday and greeting cards, to build loyalty and encourage referrals.

Technology and Compliance

Medicorp also sells, sets up and trains staff on Med Office practice software, and it can install telehealth tools for patient assessment. On compliance, it helps practices meet HIPAA requirements. That includes drafting employee and patient forms, writing computer-use policies, disaster recovery and contingency planning, offsite data backup, annual training and employee computer monitoring software. The firm describes its approach as starting with a clear understanding of each client's needs, keeping communication open and taking an active part in improving the practice's finances.