Medical Billing Companies & Consultants in East Northport, NY

Systems Management Group, Inc., or SMG Systems, is a healthcare technology company founded in 1989. It focuses on the software that medical practices use for billing, scheduling and patient accounts. SMG does not process claims for providers. Instead, it sells practice management and EHR platforms, mainly the CGM Lytec line, to practices, clinics and third-party billing services. It then supports, customizes and maintains those systems. Its clients are spread across the country, and it lists offices in East Northport, New York; Freehold, New Jersey; and Fort Worth, Texas.

Products

SMG has resold CGM Lytec for many years and carries the current Lytec 2026 release. It also offers CGM Aprima for practices that want practice management and electronic health records in one system. Lytec can run on local machines, in a hosted cloud setup for remote access, or through Lytec Mobile on desktops, tablets and phones. Several add-ons extend the core system:

• eMEDIX, a clearinghouse for sending claims and handling remittances
• ReportsPro, a reporting package built for Lytec that can take additional custom reports
• MasterScan, a document management tool that works with Lytec and Medisoft
• AutoRemind, which sends automated appointment reminders by phone, text and email
• Curogram, a front-office toolkit with two-way texting, reminders and patient surveys
• Billflash, also listed among its Lytec add-ons

Software Services

Much of SMG's work is hands-on service around Lytec. The company designs custom forms such as superbills, patient statements, receipts, UB-04 and physical therapy forms, and letters. It also builds financial and practice analysis reports that can be exported to Excel or CSV. SMG moves data into and out of Lytec, preloads demographic records, and has built interfaces that connect Lytec with labs and various EMR programs. Its data repair work covers Lytec versions as old as 6.5 on Pervasive, Btrieve and SQL databases. This includes cleanup, archiving and splitting a practice's history from its current transactions. Training is offered one-on-one, in classrooms or by webinar, and can be tailored to billing, collections or front-office staff.

Support and IT Management

Practices can choose from several support plans: contracts with unlimited calls, prepaid blocks of hours, or billing per incident. Most help is delivered through remote access tools. SMG also works as a managed IT provider for healthcare offices. It offers help desk coverage, hosted offsite backup, disaster recovery planning, and around-the-clock remote monitoring and management of servers and workstations. It also helps clients write network security policies and procedures and sends engineers on site for scheduled maintenance or urgent repairs.

Background and Team

SMG was one of the first Lytec resellers and has worked with the product for about 37 years. It sits on the Lytec Advisory Board, has helped shape features in the software, and has received both the VAR of the Year Award and a Lifetime Achievement Award from Lytec. Founder and CEO Murray Radzanower leads the firm. His team includes Director of Marketing Deanna McMerty, who joined in 1998, and Senior Network Engineer Dave Ghirardi. Several Lytec support engineers, a report-writing specialist and a senior software engineer round out the staff. For buyers who already use Lytec or are considering it, SMG's main draw is that it handles reselling, custom development, training and IT management in one place.