Medical Billing Companies & Consultants in East Moriches, NY

Medical Billing Service of Metro New York, usually called MBMNY, is a Long Island company that handles the reimbursement side of healthcare for physicians and medical facilities. It has worked from its office in East Moriches, New York, since 2003. The firm sits between providers, patients and insurers, and its job is to make sure practices get paid for the care they deliver, whether the money comes from a health plan or straight from a patient.

Owner Joanne M. Nolan runs the company. She started in billing in 1998, working for hospitals and for private physician offices. After five years of hands-on work, she founded the business in 2003 under its original name, Medical Billing of Metro NY, Inc. From the start, her goal was to get clients the best reimbursement she could on every claim. The company says many of its clients have stayed for years, and some have been with it since the year it opened.

Services offered

MBMNY offers itself as a complete outsourced billing department rather than a vendor that handles one task. The services listed on its site include:

• Electronic claim submission and payment processing instead of paper workflows
• Payment tracking, which covers watching open and settled invoices and matching them against bank statements
• Claim follow-up tailored to each client's situation and goals
• Revenue reporting so practices can see what their core work brings in
• Accounts receivable management
• Billing to every type of payor that covers provider services
• Training for front office personnel to support good customer service and smooth operations
• HIPAA-compliant data handling with administrative, physical and technical safeguards

How it works with clients

The firm says it builds an individual partnership with each organization it serves. It follows every claim from submission until it is resolved, whether the insurer or the patient ends up paying. Prospective clients can ask for a free consultation before they commit. MBMNY says tighter rules from federal regulators and insurers have made claim payments harder to collect. It presents its experience and resources as a way for practices to improve cash flow and get paid faster.

Why practices outsource to MBMNY

For buyers deciding between in-house billing and an outside partner, the company argues that outsourcing costs less and runs more efficiently. It describes its fees as all-inclusive, with no separate charges for things like postage or sending electronic claims. A practice that hands off its billing no longer has to recruit, train and oversee billing employees. It also doesn't have to maintain or upgrade billing software and hardware, or find room in the office for a billing team. Client testimonials are posted on the company website for buyers who want to hear from current customers.

MBMNY is a good fit for independent physician practices and healthcare facilities that want an experienced billing service run by its owner. It has been operating for more than two decades, uses bundled pricing, and works every claim through to completion.