VoIP Providers & Business Phone Companies in Scarborough, ME

National Telephone & Technology, which goes by NT&T, is a business communications provider based in Scarborough, Maine. It has worked with companies across Maine, New Hampshire and Vermont since 1972. Businesses comparing local dealers for a new or replacement phone system will find a long-established firm that handles both traditional on-premise equipment and hosted voice.

The company says its approach starts with the customer's own communication needs. It designs a system around those needs and builds it on current technology. It describes serving organizations of any size, from a single office to a hundred locations. It also describes support that is available around the clock, every day of the year.

Phone systems and platforms

NT&T's catalog covers several manufacturers, so a buyer can compare options without going to separate vendors. Its offerings include:

• NEC systems, from the current SL2100 and SV9100 through SV9500, plus support for older SV8100, SV8300, DSX and SL1100 installations
• Zultys MX platforms, offered on-premise, virtual or cloud-hosted, with a range of desk phones
• Allworx systems for small and mid-sized offices
• Intermedia Unite, a cloud suite combining voice, messaging, video meetings and file sync
• HostMyCalls hosted voice and basic dial tone service

Unified communications and contact centers

For teams that need more than desk phones, NT&T offers Zultys unified communications. Its ZAC desktop and mobile applications bring calling, chat, presence and audio conferencing into one interface. Zultys also supplies an integrated contact center option with call queues, web chat, on-demand recording and live wallboards for supervisors. The site also addresses HIPAA compliance for healthcare-oriented users, and it describes integration with business applications such as CRM tools.

Related infrastructure

Besides the phone systems themselves, NT&T designs, installs and maintains low-voltage cabling for voice, video and data. It concentrates on commercial, industrial and retail buildings. Other listed services include overhead paging, call accounting, video conferencing, surveillance and financing. A web-based service request form lets existing customers ask for support.

What sets it apart

NT&T's main strengths for a buyer are its history in the region and its mix of vendors. It also covers the full path from cabling and equipment to cloud services and ongoing support. Its service area lists many Maine communities, including Portland, Bangor, Augusta and Lewiston. It also lists New Hampshire cities such as Portsmouth, Dover, Manchester and Concord, and Vermont locations such as Burlington and Rutland. Companies in those areas that want one local partner for phones, unified communications and the wiring behind them may find it a good fit.