CRM Consultants & Implementation Partners in Salt Lake City, UT

SaltClick is a Salesforce consulting partner based in Murray, Utah. It works only on the Salesforce platform and calls itself a full-service partner. Its goal is to help companies use Salesforce to sell more, run better marketing and serve customers well. It suits organizations that are launching Salesforce for the first time, fixing a struggling rollout, or getting more from a system they already have.

Services

The firm sorts its work into four groups. Clients can hire it for one short engagement or keep it on for years.

• Advisory: reviews of how the organization works, roadmap planning, integration strategy and help with change management
• Project and integration work: building new Salesforce orgs and connecting Salesforce to other business systems
• Managed services: an on-demand team of admins, developers and architects that handles daily support, tuning and enhancement requests
• Talent services: vetted Salesforce developers, consultants, architects and project managers, with onboarding, technical oversight and performance monitoring handled by the firm

Platform coverage and integrations

SaltClick works with a wide range of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Data Cloud, Revenue Cloud, Field Service, Automotive Cloud, Agentforce and Slack. Integration is a major part of its work. It lists connections to dealer management systems such as CDK Global, DealerSocket, Dealertrack, Tekion and PBS Systems, and to Five9, HubSpot and SMS Magic.

It has also connected NetSuite and QuickBooks, Adobe Sign, DocuSign and PandaDoc, Conga, Zendesk, Google Workspace, Microsoft Outlook, and nonprofit tools like Classy and OneCause. The firm also links Salesforce to homegrown SQL databases and other custom or legacy systems.

Industry focus

The firm serves many industries but highlights three. For car and RV dealerships, it links DMS data to Salesforce and automates manual reporting so managers have current figures to work from. For sports, it builds Salesforce solutions such as athlete portals and facilities management for Olympic, college and professional organizations.

Its Experience Cloud work covers customer websites, portals and apps that pull in data from Salesforce, outside systems and legacy systems. Clients quoted on its site include FlexFleet Rental, Giant RV, Prime Corporate Services and Solar Optimum, and its case studies include an Experience Cloud project for an adaptive outdoor recreation group.

Background and credentials

SaltClick says it has completed more than 2,000 Salesforce projects. It reports a combined total of over 200 Salesforce certifications across its team, including designers, and a 5 out of 5 customer satisfaction score. It is part of a larger company and points clients to ConsultNet for broader IT staffing.

Its leaders include a chief executive officer, the founder in the role of executive director, a managing director, and executives over finance, operations, delivery and sales. It also has a Slack practice lead and several team lead architects. For buyers comparing partners, the main draws are deep Salesforce focus, a long list of system integrations, and dealership and sports experience.