CRM Consultants & Implementation Partners in King Of Prussia, PA
There is 1 CRM consultant listed in King Of Prussia, Pennsylvania. Each listing shows the firm's background, address, phone number and website so you can compare your local options before you reach out. You can also browse CRM consultants across Pennsylvania or see CRM consultants nationwide.
CRM Science
CRM Science is a Salesforce-focused consultancy headquartered in King of Prussia, Pennsylvania, in the Philadelphia suburbs. It describes itself as a boutique firm, and it works with organizations that run their customer operations on Salesforce. It helps them plan, build and refine the platform. The firm now operates as part of Faye, a software strategy and services company that acquired it to expand its Salesforce and Agentforce AI capabilities for mid-market and enterprise clients.
Services and approach
The firm covers the full life of a Salesforce program, from early strategy and process design through build-out and ongoing support. Its engagements typically include:
- Salesforce implementation across the major clouds
- Systems integration with other business applications
- Data and platform migration
- User experience design for Salesforce interfaces
- Custom development and AppExchange product development
- Managed services and ongoing optimization
- Subcontracted development for other Salesforce consultancies
Client feedback on its site stresses that the team takes time to learn the underlying business case and the intended end state before designing a solution, so buyers can expect a discovery-led process rather than a template rollout.
A less common offering is its partner-to-partner work: CRM Science supplies technical development capacity to other Salesforce consulting firms, building on their behalf for those firms' end clients. It also takes part in the Salesforce Product Development Outsourcing (PDO) program, which supports companies building commercial apps on the platform.
Industries and specialties
The company concentrates on a handful of sectors where it has repeat experience, including financial services, nonprofits, high tech, senior living and manufacturing. A featured project with Acts Retirement-Life Communities shows how it used Salesforce to help a senior living operator personalize resident interactions. Its nonprofit work earned the 2023 Salesforce Partner Innovation Award in that category, which may interest mission-driven organizations weighing implementation partners.
Credentials and background
CRM Science holds Summit-tier standing in the Salesforce consulting partner program (the level formerly called Platinum) and Premium partner status with Salesforce.org. The site cites more than 135 Salesforce certifications across the team, over 28 Salesforce specializations, a customer satisfaction score of 4.9, and five Salesforce Partner Innovation Awards.
The firm started around 2011 and grew quickly in its first years: the Philly 100 ranked it the tenth fastest-growing company in the region in 2017. The Philadelphia Business Journal has also named it a Best Place to Work four times.
Beyond client work, its consultants are active in the regional Salesforce community. The team helped start local user groups such as KOP~Force and the PhillyForce conference, and its people have presented at Dreamforce and other Salesforce events. For Pennsylvania buyers, this mix offers a local, deeply certified partner whose focus stays on Salesforce. It also gives them access to the wider resources of its parent company, Faye, and particular depth in regulated, nonprofit and senior care settings.