CRM Consultants & Implementation Partners in Norman, OK

Hammonds Media & Marketing, usually shortened to HMM, is a digital marketing agency based in Norman, Oklahoma. It works with business owners who want more traffic and revenue, at a local or national level. Within this wider marketing practice, HMM offers CRM optimization and automation, which it presents as one of eight core services. Clients can buy it alone or combine it with search, paid media and email work.

CRM and automation work

HMM's CRM work centers on automated lead capture and follow-up, so that new inquiries get handled without someone on staff doing each step manually. The agency describes the aim as removing repetitive, low-value tasks that wear teams down and add nothing to profit. It builds workflows meant to free up staff time. The site does not name the CRM platforms it supports or any software it resells, so buyers who need a specific system should ask about it directly. Grace Hammonds, a co-founder who leads business systems at the agency, has more than ten years of background in business systems, administration and data analytics.

Because the CRM service sits next to the agency's other channels, buyers can link automation to the campaigns that produce leads in the first place. HMM's full service list includes:

• CRM optimization and automation
• Email marketing
• Search engine optimization, covering technical, on-page, local, product and content SEO
• Generative and answer engine optimization for AI search tools
• Paid advertising on Google, Meta, LinkedIn, Amazon, Microsoft and TikTok
• Organic and paid social media
• Website design and development
• Small business marketing plans

How the agency works

HMM says most of its clients use two or three services together under one integrated strategy. It puts a strong emphasis on communication. The team promises to explain the reasoning behind each recommendation and to report on the sales revenue that marketing spend produces, and it says it will not push bigger budgets without a reason. Its stated values include collaboration with in-house teams, close client engagement, and a sense of shared stakes in client results. New inquiries get a reply within one business day, along with a few suggested next steps and no obligation.

Background, team and industries

Grace and Garrett Hammonds founded the company in June 2020. It began as a real estate photography business, and the couple ran it part-time for several years before going full-time as a Norman agency in August 2024. In October 2025 the firm rebranded as HMM. The team includes Garrett Hammonds, who heads marketing; Heather Peake, Director of Growth Marketing, who has three decades of experience; and web designer and developer Nhi Eudy. A Small Business Marketing division, led by Katheryn Neitzel, was added in January 2026. HMM has received a number of Clutch badges and a campaign award from the American Marketing Association. It reports more than 100 businesses served and client revenue of more than $75 million. The agency says it has worked in more than 50 industries, among them manufacturing, healthcare and life sciences, eCommerce, SaaS, professional services, construction, hospitality, energy and home services. Its site lists Tulsa, Oklahoma City and Norman as locations served.