CRM Consultants & Implementation Partners in Pittsburg, KS

LimeLight Marketing is a digital agency focused on ecommerce, with offices in Pittsburg and Overland Park, Kansas. It mainly works with online retailers and consumer brands that want their marketing, storefront and customer data run by one coordinated team. Buyers comparing CRM partners should know that LimeLight is not a traditional CRM implementer. Its work with customer relationships happens through retention marketing, lifecycle messaging and linking customer data across systems.

Customer data and retention work

Two service lines matter most for CRM buyers. The first is Data & Connected Systems. Here the agency builds integrations for customer and product data, sets up measurement and attribution, and creates reporting dashboards so teams can see performance and act on it. The second is Email & SMS. That covers planning lifecycle flows, segmenting audiences, personalizing messages, and running and tuning campaigns. LimeLight lists Klaviyo among its platform partners, along with BigCommerce, Shopify, Salsify and SCAYLE.

• Customer and product data integrations
• Lifecycle flows, segmentation and personalization
• Analytics, attribution and performance dashboards
• Website design, development and platform migrations
• SEO, AI search visibility and paid media
• Conversion optimization and custom development

One example of its data work is the migration it did for Sunnyland Farms, a gifting company founded about 70 years ago. The agency rebuilt the storefront on BigCommerce and moved more than 1.3 million customer records and over 540,000 past orders.

It also kept the new site connected to the existing shipping systems, and the switch caused no downtime or fulfillment problems. In another project for Martin Dingman, LimeLight combined customer data, AI agents and its in-house LimeLight Studio tool. The result was a single holiday campaign split into six audience segments, with a dozen tailored emails and matching Meta ads.

How engagements are structured

Clients can start in one of three ways. They can hire the agency for a focused project on one website, search, conversion or data problem. They can sign up for ongoing growth work that ties acquisition, the website and retention to shared goals. Or they can bring the agency's AI tools into their own repeated workflows.

The agency runs projects in short cycles: it studies the evidence, picks a priority, ships the change, watches the outcome, and only then moves to the next task.

What distinguishes the firm

LimeLight built its own agentic system, called Fleet. Its specialist AI agents draw on each client's brand context and connected data to help with research and execution. Human staff set the direction, review what the agents produce, and remain responsible for the decisions. Clients agree up front on what the agents may change and what needs approval.

The firm's published results include revenue nearly doubling over three years for Martin Dingman, plus a 180 percent rise in new customers for Adidas Combat Sports. Other clients it names include Morton Salt, Step2, Backyard Discovery and Pitsco. This makes it a good fit for ecommerce brands that want customer data and retention handled alongside their wider digital growth work.