CRM Consultants & Implementation Partners in Manhattan, KS

Headquartered in Manhattan, Kansas, Bolt Data combines consulting with software development to design and maintain service-oriented solutions on three CRM platforms: Salesforce, ServiceMax and ServiceNow. Its client base leans heavily toward manufacturers looking to modernize their aftermarket operations, including field service and the upkeep of installed equipment. Since its founding in 2013, the company reports having delivered over 400 engagements. It also cites an average client satisfaction rating of 4.9 on a five-point scale across the partner ecosystems it serves.

What CRM buyers can expect

The company supports clients at every stage, from initial launch to long-term care of a live system. Its core offerings include:

• Implementation: fresh rollouts on Salesforce, ServiceMax or ServiceNow, backed by process guidance, well-defined project boundaries and schedules, and adoption support that helps employees embrace new tools
• Integrations: linking enterprise software via direct connections, middleware layers or APIs, along with mapping fields and moving data between systems
• Managed services: ongoing system administration and upkeep, improvements like new reports, dashboards and automated workflows, and help for end users
• Artificial intelligence: guidance on selecting AI products, configuring them, and connecting the data a client already stores in its data lake to AI models
• Accelerators and custom development: prebuilt templates that shorten projects, plus tailored applications and workflows

Bolt Data focuses its AI efforts on service delivery. Typical use cases include auto-generated summaries of completed jobs and technician time records, customer-facing chatbots for self-help, predictive models that warn when machinery is likely to break down, and improved scheduling that matches each job with a technician who has the proper skills and parts on hand.

Proprietary software

Beyond services, the company markets two Salesforce-based applications of its own. Bolt Data Connect feeds live telemetry from networked machines directly into the CRM. Bolt Data Legal gives legal departments tools to track matters and court dockets. According to the company, Gartner has recognized it for Internet of Things work in connected field service involving both the Salesforce and PTC platforms.

Sectors served and areas of focus

The firm's clients produce equipment across a broad range of fields: agriculture, construction and heavy machinery; energy and utilities; environmental systems; medical and life sciences devices; residential and commercial products; retail operations equipment; scientific instrumentation; and warehousing equipment. Automotive service is another area it emphasizes. A large share of its consultants come from service departments at manufacturers, giving them direct experience with the day-to-day challenges their clients encounter.

Delivery model and differentiators

All of Bolt Data's technical consultants are certified on the platforms they support. The company pairs client-facing staff located in the United States with an offshore team, an arrangement that helps control project costs and extends support across multiple time zones.

Clients can purchase managed services either as prepaid hour bundles or as dedicated full-time equivalents, and they can scale coverage up or down as requirements shift. The company received a 2024 Partner Innovation Award in the Business Services category, and its staff collectively bring over three centuries of experience.

Among its published outcomes: one field organization detected 80 percent more quality errors, while another client saw contract attach rates climb 17 percent and renewals grow 12 percent after introducing automatic expiration notices and focused marketing campaigns. Organizations seeking a CRM partner with specialized knowledge of manufacturer service and field operations may find Bolt Data a strong fit.

CivicPlus is a software company in Manhattan, Kansas, that builds technology for the public sector. It does not consult on commercial sales CRMs. Instead, it develops and supports its own constituent relationship tools. The best known is the SeeClickFix 311 CRM, which cities and counties use to take in, route and resolve resident service requests.

For buyers in the Junction City area weighing CRM options for a city, county or public agency, it is a nearby vendor whose whole product line is built around how governments deal with the people they serve.

Who they serve

The company reports more than 13,000 local government organizations as clients. It also says more than 100,000 public employees use its software and over 340 million residents are reached through it. Beyond cities and towns, its site describes offerings for:

• Local governments and special districts
• State government agencies
• K-12 school districts and individual schools
• Colleges and universities
• Public safety organizations

Within those organizations, it targets specific roles such as city managers, clerks, public information officers, recreation directors, community development directors, public works leaders, IT staff and elected officials.

CRM and related products

Its resident-facing CRM is built on SeeClickFix 311 CRM, which handles incoming requests and service delivery. This is paired with a Resident Portal that gives residents one account and login. Through it they can submit forms, find answers, view agendas and sign up for alerts in their preferred language.

Around that core, CivicPlus offers workflow automation and online forms to move paper processes online. It also offers NextRequest for public records requests, asset management with work orders, and an Integration Hub for developers who need to share data with other systems.

Public works customers, for example, have described using maps and data together with incoming requests and work orders to guide decisions. The wider catalog also includes municipal websites, mass notification, Municode codification, meeting agendas and minutes, community development permitting, recreation management, utility billing, social media archiving, web accessibility tools, and AI assistants called CivicPlus Agent and CivicPlus Athena.

How they work with clients

New customers can request an online demo or pricing through the sales team. Existing customers go to their customer success manager for billing and account questions, and technical issues go through a separate help center. The company's main pitch is moving many departmental tools onto one connected platform. Staff then work from a single interface and residents get one consistent experience. It also stresses audit trails, security, accessibility compliance and emergency readiness.

Background and distinctions

CivicPlus has been in business for about 25 years. It says many of its product designers used to work in local government, which shapes its focus on meeting resident expectations on tight budgets. It reports 98 percent client retention and a 96 percent support satisfaction rating. Its awards include several Stevie Awards, a place on the GovTech 100 list from Government Technology magazine, and repeated spots on the Inc. 5000 list. The chief executive is Brian Rempe.

Network Computer Solutions, usually called NCS, is a Kansas technology company founded in 1996. It started by serving organizations in Kansas and neighboring states. Because more work now happens in the cloud, it takes on clients anywhere in the United States.

Buyers comparing CRM partners should know that NCS is a managed IT services provider with a Microsoft business applications practice. It is not a firm that does only CRM. Its software offerings are built around Microsoft Dynamics 365, with the Power Platform and Power BI alongside it.

CRM and Business Applications

NCS lists Dynamics 365 among its software services. That makes it a fit for organizations that want customer relationship management connected to the Microsoft tools they already use. The site doesn't name specific Dynamics modules or describe a formal rollout method. Prospects should ask the team directly about configuration, data migration and user training. Its application-related offerings include:

• Microsoft Dynamics 365
• Microsoft Power Platform for custom apps and process automation
• Microsoft Power BI for dashboards and analytics
• Support for clients' own line-of-business software
• Nterfuse, the firm's own platform

Infrastructure Behind the Software

NCS also handles the IT environment that business applications run on. Its services include fully managed IT, enterprise networking, cloud-based workplace setups, cybersecurity, virtual CIO planning, unified communications, and hardware sourcing and integration. The company says this work aims to raise productivity, protect data, cut downtime, support disaster recovery and keep users reliably connected. A buyer rolling out a CRM can have the same provider look after the network, devices and security around it.

How NCS Engages

New relationships usually start with a no-cost consultation. In it, NCS reviews the organization's needs and suggests an approach based on established best practices. The website also offers self-service tools: a short quiz on how well a business protects its digital assets, and a calculator that estimates what a systems outage might cost.

Newsletter subscribers get an IT health checklist and monthly practical tips written in plain language. Clients describe a mix of on-site visits and remote help, and a remote support portal is available.

Client feedback on the site comes mainly from the public sector and healthcare. Clients quoted include:

• A local government court system coordinator who has worked with NCS for more than two decades
• The management of a long-term care facility that relies on NCS to keep its systems current
• The IT manager of a community mental health provider

In that last case, a technician living nearby inspected a remodeled building and quoted the wireless work the same day. NCS also lent the provider an access point until the purchased one arrived.

Locations and Ownership

NCS is based in Manhattan, Kansas. It also lists Topeka and Emporia locations that see visitors by appointment. The company has since become part of Net at Work. It says the change mostly means a new name for current clients, who will keep the same team while gaining the resources of the larger organization.

Revive IT is a technology company in Manhattan, Kansas. It works as an outsourced IT department for small and mid-sized organizations, and it also builds custom software. For buyers comparing CRM partners, the key point is that Revive IT does not resell a packaged CRM platform. It designs and develops CRM and ERP systems around the way each client already runs its business, then supports those systems as part of a wider managed IT relationship.

CRM and Development Work

The firm's development practice covers custom CRM software, ERP systems and AI-driven integrations. The goal is for the software to fit existing processes instead of making staff change how they work to suit a vendor's tool.

The same team also builds new websites and improves existing ones, which helps when a CRM has to connect with web forms or customer-facing pages. Because this work sits alongside its Microsoft practice, clients that run on Microsoft 365 can expect CRM projects that work with tools such as SharePoint, Teams, OneDrive, Azure and Copilot.

• Custom CRM design and development
• ERP and operational platform builds
• Custom AI integrations and workflow automation
• Microsoft 365 and Azure deployment, configuration and security
• Website development and improvements

Project Track Record

The company's published case studies show how its CRM work plays out in practice. For U.S. Stone, an enterprise manufacturer, Revive IT spent about three years building a custom CRM and operational platform. For Clark & Platt, a legal client, a three-month engagement combined a general IT modernization with a custom CRM.

A third case, for a Kansas State University sorority, covered security and connectivity on an ongoing basis. Together these examples suggest the firm can take on both long, multi-phase platform builds and shorter projects that tie a CRM rollout to a broader infrastructure refresh.

Industries Served

Revive IT markets its services to a broad set of sectors, each with its own technology needs:

• Architecture and design firms, including CAD support and secure file sharing
• Auto dealerships and construction companies
• Dental, healthcare and veterinary practices
• Law offices and financial services firms
• Manufacturers and enterprise organizations
• Local and small businesses

Background and Approach

The business began as a small repair shop and grew into a full-service IT partner. It describes its staff as technicians and problem-solvers who aim for a personal, hands-on style of service. Beyond software, its managed IT offering includes proactive monitoring, cybersecurity, help desk support, identity and email administration, vendor coordination and strategic technology planning.

It also handles low-voltage infrastructure such as structured cabling, security systems and networking, plus smart automation and audio-visual systems for commercial and residential spaces. A sister walk-in repair storefront, Revive IT Service Center, operates in Manhattan as well. The company tracks client satisfaction, first-response times and ticket resolution times, and new engagements start with a free consultation.

For organizations that want one local provider to build a tailored CRM and also look after the network, devices and Microsoft environment it runs on, Revive IT offers that combination.

Based in Manhattan, Kansas, Stasyx, Inc. is a compact consulting firm that specializes in software. Its work centers on helping organizations extract greater benefit from the technology that runs their operations, covering product selection, system integration, custom development and long-term support.

Businesses evaluating CRM partners may want to consider the firm when their customer relationship platform must exchange data with ERP, order processing, payment or learning tools already in use, as opposed to operating in isolation. By the company's own account, its experience in building and integrating software spans over fifteen years.

CRM and Integration Work

A large share of the firm's projects involve getting commercial software packages to communicate, both among themselves and with legacy applications developed internally. Examples of its CRM-focused experience include:

• Configuring Microsoft Dynamics CRM so it operates alongside a client's established enterprise software
• Tying Saba's learning management platform to Dynamics CRM so that customer records, class registrations and scores stay synchronized
• Bridging Salesforce with older ERP and order processing environments
• Developing tailored CRM/ERP systems built on Sage 100 Standard and MAS-90
• Joining Dynamics GP and NetSuite to time tracking and ordering applications
• Handling transactions, tax calculation and exchange rates through Authorize.Net, Elavon, Avalara and OpenExchangeRates

Stasyx additionally develops mobile applications for iPhone and Android devices, relying on cloud-based extensions to communicate with client-server programs. Microsoft Excel also plays a role in its toolkit, serving as an adaptable intermediary that helps maintain accurate, matching data among legacy systems.

How Engagements Work

For clients weighing software options, the firm begins by building a clear picture of real-world operations. Conversations open with executives to understand strategic objectives, followed by discussions with supervisors and hands-on employees about routine workflows. Stasyx then assesses whether the products under consideration can mesh with existing infrastructure and address the issues uncovered.

The evaluation includes a look at which solutions peer organizations in the same sector rely on, along with a projection of each product's probable lifespan. Compliance with PCI DSS and GDPR is examined at the outset so that regulatory obstacles do not surface down the road.

When a client migrates to the cloud, the firm maps out a phased transition ordered according to each system and its role in the business. Rather than discarding prior investments, Stasyx aims to get full use out of software clients already own, and it provides continuing upkeep that extends the working life of aging applications.

Client Results

Two projects are highlighted among the firm's published case studies. Working with AIB, an international organization serving the food industry, Stasyx shored up and expanded outdated legacy platforms while integrating them with commercial software.

The team also created a purpose-built application to take over from a tool that was breaking down, and connected the organization's website to a centralized database as well as a newly installed Dynamics CRM environment.

In the second case, GTM, a rapidly expanding business that had moved through a series of ERP and CRM products, received a configured enterprise-wide system from Stasyx. The platform kept pace with the company's expansion as its workforce, once numbering in the hundreds, eventually topped 1,000 people.

Team and Background

Stasyx operates with a lean staff composed largely of owners who are also active developers. Aaron Marshall, the company's president, earned his computer science degree at Kansas State University and oversees software and database architecture.

Corey W. Childs, vice president, directs client consulting and manages customer accounts; he holds a computer science degree from Kansas State along with associate degrees from Hutchinson Community College. Benjamin Goreham, a senior programmer and employee owner, concentrates on designing and implementing systems.

According to the firm, its modest size speeds up communication and gives clients direct access to the individuals who own the business.