CRM Consultants & Implementation Partners in Hays, KS

Preisser Solutions is a Hays, Kansas, software firm founded and run by Tyler Preisser. The company does not resell licensed CRM products. It builds its own applications from scratch, including customer databases, admin dashboards, client portals and connected automations, each shaped around how a particular customer already operates.

Its clientele consists largely of small and mid-sized organizations across central and western Kansas. Beyond Hays, it serves Salina to the east, Great Bend and Dodge City to the south, and Russell, WaKeeney and Colby along Interstate 70. Remote engagements beyond that territory are also taken on when the work fits what the firm does best.

Customer records and CRM development

A common client has outgrown spreadsheets and shared inboxes yet sees big enterprise systems as overly complex or costly. For these businesses, the firm builds a single consolidated record for each customer. Quotes, job tickets, invoices, notes, photos and past correspondence all appear in one view, giving any staff member who answers a call a complete picture of the relationship.

Engagements often begin with a thorough review of the client's existing spreadsheets, formulas and informal routines, after which that data and reasoning are migrated into purpose-built software. Typical deliverables include:

• Customer and member databases that unify the complete history behind every entry
• Owner-focused dashboards and admin panels that work well on phones
• Rules engines that handle pricing, job assignment and approvals without manual effort
• Client portals that let customers book appointments and provide intake information on their own
• Integrations linking website forms, CRMs, calendars, accounting tools and dispatch systems
• Automated invoicing that sends payment links and escalating follow-up notices

AI and automated workflows

A large share of the firm's projects layer AI agents onto systems a client already uses. Examples include outreach campaigns that identify dormant contacts in a CRM and send them personalized emails and text messages, along with an after-hours virtual receptionist that takes calls and logs structured notes into the CRM.

Other builds feature agents that score new leads and pass the most promising ones to staff, AI-driven invoice processing with human approval, and internal assistants that allow employees to look up procedures and customer records by asking plain questions.

Depending on the task, the firm chooses models from Anthropic or OpenAI, and it states that it avoids off-the-shelf chat widgets and strings of no-code connectors.

Among results it has shared, Cassidy HVAC reportedly won back more than 60 percent of its dormant customers in six weeks, while HG Oil Holdings noted considerable time saved on administrative tasks and invoicing.

How projects work

Every engagement starts with a short, free scoping call. Afterward, the client receives a fixed-price proposal detailing scope, deliverables and schedule. Building one system usually takes between four and twelve weeks, and each launch includes monitoring as well as human checkpoints for sensitive actions.

Clients keep full ownership of their code, domain and data, with no proprietary lock-in to the firm. Preisser personally performs the scoping, design and coding instead of outsourcing it abroad. The company additionally builds hand-coded websites and offers local SEO and visibility in AI-driven search results.

Founder's background

A Hays native, Preisser earned a bachelor of science at Fort Hays State University, completing the degree in 2025 through a program focused on engineering, design and technology. During his studies he received the Hansen Hall scholarship and placed second in the Kansas Startup category of the Faulkner Challenge with a concept for drone docking.

Prior work in farming, aviation, oilfield services and startup technology informs the sectors he now focuses on: HVAC companies, oil and gas producers, rural healthcare clinics, construction firms and family-owned retailers. Building custom CRMs to exact requirements, rather than adjusting commercial software, is the firm's core specialty for organizations seeking a local developer.