CRM Consultants & Implementation Partners in Emporia, KS

TLC Marketing Consultants is a Kansas marketing agency with offices in Overland Park, Topeka and Emporia. Its main focus is outsourced marketing for small and mid-sized businesses. CRM work is not a standalone practice.

It sits inside the firm's sales consulting service, where the team configures and refines CRM systems and tracks leads as part of a wider effort to turn marketing activity into revenue. Buyers who want CRM work tied closely to campaigns, messaging and sales coaching may find this approach a good fit.

CRM and Sales Consulting

The sales consulting service is for companies whose leads are not becoming customers as reliably as they should. TLC examines how a business handles prospects from first contact to close, then adjusts the process, the tools and the people involved. The firm does not name any CRM platform that it resells or partners with, so its role is best described as advisory and hands-on setup rather than software sales. Its sales-related work includes:

• Setting up, optimizing and maintaining a CRM, including lead tracking
• Building a sales strategy and documented process
• Reviewing lead generation and the sales pipeline
• Refining pitch and messaging
• Coaching and training sales staff
• Aligning the sales and marketing functions

The firm's blog also covers CRM topics, including a 2026 article on low-cost CRM options for local companies such as retailers, home service providers and professional practices.

Wider Marketing Services

Because TLC presents itself as a single source for most marketing needs, CRM clients can use the same team for related work. This includes targeted email campaigns, search engine optimization, website design and hosting, and social media management. It also covers listing management across Google, Yelp and dozens of other directories, review and reputation management, and paid digital advertising.

For traditional channels, the agency plans and buys radio, print, outdoor and digital media. It also handles public relations, sponsorship sales and events, blogging and copywriting, graphic design, and photography, video and drone footage. The firm offers a free online scoring tool that checks a company's directory listings, local search presence and reviews.

Approach and Background

TLC calls itself a lean, practical team that avoids jargon and inflated billing. It positions its services as an alternative to hiring an in-house marketing department, offering strategic leadership comparable to a chief marketing officer on an outsourced basis. Engagements can be a full campaign or a short advisory session. The firm says it works with national, regional and local clients, and its local service area runs from the Kansas City metro to Lawrence, Topeka, Wichita and Emporia.

The company was founded in 2016 and is led by CEO and owner Tammy Fruits. The staff list includes an assistant agency director, a web and digital manager, a digital campaigns manager, a client relations manager, and an IT and website coordinator. It also includes a digital consultant, a social media and copy editor, and a marketing assistant.

According to its company profile, the business holds Women Business Enterprise, Small Local Business Enterprise and Disadvantaged Business Enterprise certifications, and it offers a discount to veteran-owned companies. For Emporia buyers, the local office provides in-person access to a team that can connect CRM setup with sales training and marketing.