CRM Consultants & Implementation Partners in Colorado Springs, CO

XTIVIA is an enterprise technology consultancy based in Colorado Springs, Colorado, and it has been in business since 1992. For buyers comparing CRM partners, the most relevant area is its business solutions group, which centers on Salesforce, Microsoft Dynamics and monday.com. That group sits within a wider catalog covering integration, data, cloud, AI and software engineering.

The company calls itself technology-agnostic, meaning it works with several vendor ecosystems and tries to judge each platform objectively against a client's needs instead of pushing one product.

CRM and business applications

XTIVIA's CRM consulting is meant to help organizations get more from their customer relationship management investment and improve how they engage customers. The same business solutions group also covers ERP and work management, which appeals to companies that want sales, operations and project tracking to work together.

One distinctive offering is GovCon365, a brand built on Microsoft Dynamics for government contractors. It combines CRM and ERP functions and is meant to help contractors manage contracts while staying current and DCAA-compliant. The company also lists itself as a GSA approved vendor.

• CRM consulting on Salesforce and Microsoft Dynamics
• GovCon365, purpose-built for government contracting firms
• Work management through monday.com
• ERP solutions alongside CRM
• Connecting CRM data to other systems through MuleSoft, Boomi and TIBCO
• Project management spanning planning, execution and monitoring

Supporting capabilities

CRM work seldom exists in isolation, so the neighboring practices at XTIVIA are worth a look. The firm reports over twenty years of integration and API work for Fortune 500 and mid-market clients. Its integration services include an assessment of the current environment, vendor and tool selection, architecture guidance and hands-on implementation. Data and analytics work draws on Databricks, Snowflake, Microsoft Fabric and Power BI. Its AI practice has four focus areas:

• Generative AI, including retrieval-augmented assistants and private model deployments
• Predictive analytics, such as churn and lifetime value modeling
• Agentic AI that carries out multi-step tasks across business systems
• AI-assisted software development, guided by its Intent-First methodology

The company also provides custom, mobile and .NET application development, UX design, digital experience platforms such as Liferay and Contentful, cloud and DevOps on AWS, Azure and Kubernetes, QA testing through a Test Center of Excellence, IT service management, managed services and software licensing.

How the firm works

XTIVIA says it shapes each engagement around the client's goals and budget, and that it coordinates with its technology partners to keep disruption low. Its development approach is described as iterative and transparent, with DevOps practices and automated testing throughout. For AI, it recommends a focused, measured pilot and then scales only what the evaluations support. A long-standing principle is doing the work right the first time.

Background and credentials

The company reports more than 10,000 delivered projects across industries and a Top 50 tech workplace recognition. It runs a family of specialized brands:

• Virtual-DBA for round-the-clock database support
• RightStar, an ITSM brand for BMC, Atlassian and Xurrent
• Microsoft Solutions, a Gold Microsoft Partner
• ScanStar for inventory management
• STONS Software for software procurement and subscriptions

Its published results include a 40% reduction in integration costs for the HP partner portal and deployment times twice as fast for Bosch Global Logistics. A Blue Cross Blue Shield of Alabama manager also praises its on-time, on-budget delivery. The company maintains regional locations in several US states and in India, which suits mid-market and enterprise buyers who want CRM delivered as part of a broader integration and data strategy.