VoIP Providers & Business Phone Companies in Fargo, ND

Intrepitek is a managed IT and cybersecurity provider headquartered in Fargo, North Dakota, that also delivers cloud-hosted business telephone service. It focuses on small organizations, from offices with a couple of staff members to teams of around twenty, that lack a dedicated technology person. Clients come mainly from North Dakota and Minnesota. Where it makes sense, the firm also works remotely with companies outside the region.

VoIP and business phone services

Phone service is one of three core offerings at Intrepitek. Its VoIP system runs in the cloud, so employees can make and take calls on a traditional desk handset, on their computer or through a smartphone app. That suits hybrid and mobile staff who still need to be reached on the company line.

One detail matters to buyers comparing providers: business phone numbers belong to the organization rather than to an individual employee. If staff turn over, the company keeps its numbers. Intrepitek handles the full setup of the phone system. It can roll out VoIP by itself or alongside its computer and network services.

Broader IT and security offering

Phone service is part of a wider managed technology package. Buyers can combine any of these:

• Computer management, covering device setup, monitoring, updates and unlimited support for every staff computer
• Network management, including network design, firewalls, switches, wireless and ongoing security monitoring
• Cybersecurity guidance on email safety, backups that can be restored, and cyber insurance and compliance readiness
• A documented IT roadmap, so owners know who is responsible for their systems

Third-party business listings note a partnership with Fortinet for network security hardware. Bundling the phone system with network management means one team is responsible for both the voice service and the network it depends on.

How the company works with clients

New engagements begin with a free consultation. In that meeting, Intrepitek reviews the business and its current setup and recommends a suitable mix of services, without a sales push. The firm then builds and deploys the chosen solution. Service runs on a month-to-month basis rather than a long-term contract, and pricing is presented openly.

Clients also get a price lock: the rate set at sign-up stays in place for as long as they remain a customer, even if published prices rise later. A referral program credits existing customers' accounts when businesses they recommend sign on, and enough referrals can cover the full monthly cost.

Background and approach

Intrepitek was founded in 2019 by Jared Grondahl, who leads the company as owner. He is the main contact for clients, and local Google reviewers mention him by name. The firm is a member of the Fargo Moorhead West Fargo Chamber of Commerce and presents itself as a local partner for nearby businesses.

It also offers a playful "Jurassic" style of protection branding. Its messaging focuses on predictable monthly costs instead of surprise repair bills, on responsive support from people who answer when called, and on teaching small business owners that they are real targets for phishing and ransomware.

For buyers who want a business phone system from the same local provider that manages their computers, network and security, Intrepitek offers that combination on flexible terms.