VoIP Providers & Business Phone Companies in Franklin, MA

Atlantic Communications is a low-voltage technology contractor in Franklin, Massachusetts. It handles voice and data infrastructure for businesses of all sizes, from small offices to large enterprises. The company started out in structured cabling, which is still a core part of its work. Alongside that, it installs and services business telephone systems, which makes it a fit for buyers who want one vendor for both the wiring and the phones that run on it.

Business Phone and VoIP Work

Atlantic Communications puts in office telephone systems and keeps supporting them after the job is done, covering everything from the first setup to ongoing service. Its site and location pages list a range of platforms its technicians can install and maintain. These include VoIP systems as well as long-established digital and hybrid systems that many offices still use:

• Avaya IP Office systems
• Nortel Networks IP Office and other Nortel platforms
• Norstar key telephone systems
• Meridian phone systems
• VoIP phone installations
• Business voicemail units

The company says its technicians are trained on Nortel Networks equipment. That could matter to organizations that are keeping older Nortel or Norstar hardware running, or slowly moving away from it. Atlantic Communications focuses on installing and supporting on-site phone equipment. Its site does not describe it as a carrier selling hosted calling plans, so buyers comparing providers should see it as a phone system installer and service firm.

Related Communication and Network Services

Beyond telephones, the company designs and installs overhead paging for announcements, emergency alerts and routine messages across a facility, and it supports those systems afterward. It runs structured network cabling and installs Wi-Fi in offices and warehouses. Its site points to warehouse operations that depend on barcode scanners, RFID, warehouse management software and connected devices. Other services include data room cleanups, where crews pull out old cable, label and reorganize equipment, and improve airflow. It also offers office relocation support and IT setup.

Atlantic Communications also works as a subcontractor for electrical contractors, and it says it currently works with many electrical firms in Massachusetts. It offers two arrangements. In the first, it prepares a full materials and labor list for the low-voltage data part of a larger job, so the electrician can include it in a bid. In the second, it terminates, tests and labels data cables that the contractor's own electricians have already pulled.

Background

The company says it has more than 20 years in the field, and some of its location pages say it has been selling and servicing office phone systems for over 25 years. It covers Greater Boston and nearby communities from its Franklin base, and its site has service pages for towns such as Dedham and Woburn. For businesses in the Providence area, its main strength is handling the cabling, Wi-Fi, paging and telephone hardware together under one contractor.