VoIP Providers & Business Phone Companies in Fort Myers, FL

Clean Keepers is a world class provider of biohazard cleaning services specializing in Crime Scene Clean up, Aftermath Clean up, Hoarding, Waste Disposal, Chemical and other biohazard cleaning jobs for both commercial and residential applications. As a result we strive to consistently surprise and delight our customers with our superior cleanup service. Our service area includes Fort Myers, Cape Coral, Estero and Bonita Springs.

Greenwire Technology Solutions is a Fort Myers technology company that supports organizations across Southwest Florida, including Naples, Cape Coral and Fort Myers, with business telephone systems alongside a wider portfolio of IT, networking, security and audio-visual work. Founded in 2008, the firm serves both commercial and residential clients, and its staff report background in corporate, educational and government settings as well. For buyers comparing phone vendors, Greenwire is best understood as an integrator that can plan, install and look after a phone platform as one part of a broader technology environment.

Business Phone and VoIP Offerings

The company designs and deploys internet-based calling for firms of very different sizes, from compact offices to large enterprises that need a full PBX. It works with both cloud-hosted virtual PBX platforms, where the system lives in an off-site data center and staff can place calls from the office, the road or home, and on-premise PBX installations kept in a server closet for organizations that want more direct control over their equipment. Greenwire is a 3CX partner, and it can also provide local as well as toll-free numbers. Typical deployments it lists include:

• Phone systems for small businesses of roughly 5 to 100 users
• Corporate systems for organizations above 100 users
• Platforms built for busy call centers
• Multi-site phone systems
• Calling setups for remote and mobile staff

Feature work covers voicemail, caller ID, transfers, auto-attendant menus, hierarchy-based routing, call distribution, overflow queues and real-time monitoring. The wider catalog extends to IVR menus, conference bridging, speech recognition, wireless handsets, unified messaging, PBX and voicemail systems, and both traditional and IP-based equipment from multiple vendors.

How Greenwire Works With Clients

Before recommending a system, the team looks at company size, expected call volume and whether in-house staff can realistically maintain hardware over time, and it considers mobile integration for employees who work away from the office. Projects can include a network assessment up front, and after installation clients can choose maintenance agreements or extended warranties. Support is offered both on site and remotely, with round-the-clock availability advertised for telephony customers, and the firm notes it can help clients located outside Florida. Its regular office hours run Monday through Friday.

Background and Credentials

Greenwire was launched during a difficult economic period for the region, and the company says that history shapes its focus on keeping technology spending manageable for customers. Its technicians hold industry certifications, including partner-level credentials with Microsoft and Control4. Besides 3CX, the firm lists partnerships with Cisco, Dell, VMware and EMC, along with Axis, Digital Watchdog and Hunter Douglas on the automation and surveillance side.

What distinguishes Greenwire from a phone-only provider is the range of related services under one roof: managed IT, wired and wireless network design, structured cabling, access control, camera surveillance with monitoring, home automation and audio-video installations. Businesses that want a single local partner to handle their phones together with the underlying network and cabling may find that combination practical, while those seeking only a hosted line service should note that Greenwire positions itself as a full-service integrator.

We specialize in structured cabling, both copper and fiber optic, phone systems and technology, such as servers, web development and design and computer networks and switches as well as wireless technology

Telephone Support Systems, Inc. (TSS) is a business telephone and communications contractor that designs, installs and maintains phone systems for small and mid-sized organizations. Its Florida branch in Fort Myers covers Southwest Florida, including Lee, Collier, Hendry and Charlotte counties, which puts Naples, Marco Island, Bonita Springs and Estero inside its regular territory. A second branch in Farmington Hills, Michigan, handles the Detroit metro area.

Phone system options

TSS does not push one platform for every client. It offers three main approaches and suggests one after looking at how each business actually operates. Companies that want to own their equipment can choose an on-site PBX or a hybrid system, a design that has been common in offices for decades. Firms with several branches or remote staff can use VoIP to tie locations and home-based employees into one system. For buyers who would rather not own or maintain hardware, TSS also resells hosted cloud phone service. On the product side, it works with NEC, Mitel and Toshiba systems, and its site also mentions Zultys certification.

Services beyond the handset

The company also handles much of the infrastructure that a voice system relies on. Through its carrier services group it helps clients choose connectivity such as SIP trunks and internet service from partner carriers. Its broader scope of work includes:

• Voicemail systems and voice documentation (call recording) systems
• LAN/WAN and data network infrastructure
• Structured voice and data cabling, including fiber
• Backup power and overhead paging systems
• Surveillance cameras
• Repair and maintenance for Mitel, Toshiba, NEC, Nortel and Avaya equipment

Support model

TSS presents service as a core part of what it offers. Its service department takes calls around the clock every day of the year. It targets a four-hour response for emergencies and next-day visits for routine repairs. The company keeps a parts warehouse so technicians can bring replacement components with them, and clients can request a technician through an online form on its website. Because it services several legacy brands, it may suit businesses that want to keep an existing system running while they plan a move to VoIP or the cloud.

Background and clients

TSS was incorporated in 1979. According to the company, its technicians and sales staff hold current certifications in phone systems, VoIP, networking, mobility, desktop sharing and video conferencing, including top-tier credentials from Toshiba, Mitel and Zultys. Testimonials on its site come from clients in healthcare, manufacturing, engineering, construction, contracting, financial advising and medical consulting. One Naples-based contractor with offices across Southwest Florida reports using TSS as its single vendor for all phone needs. Another client describes a VoIP rollout that connected an MPLS network to a Toshiba PBX. Several Florida customers say they have worked with the firm for ten years or more, a sign of long-running support relationships rather than one-off installs.