VoIP Providers & Business Phone Companies in Fort Myers Beach, FL

Island IT Pros is a technology and telecommunications company headquartered in Fort Myers Beach, Florida. It combines business phone service with internet connectivity, managed IT and security under one roof. Most of its clients are in Southwest Florida, and it sends technicians on site in Lee, Collier and Charlotte counties. In Collier County that coverage includes Naples, North Naples, Marco Island, Golden Gate, Ave Maria and Immokalee. The company says businesses elsewhere in Florida can also sign up for its telephone systems.

VoIP and Business Phone Services

The company offers hosted voice over IP as a replacement for analog lines from traditional carriers. It describes its phone service as fully managed: staff handle the first installation, set up call routing and voicemail, and maintain the system afterward. The company says call configuration and voicemail setup come at no extra charge. Island IT Pros supplies carrier-grade handsets from established manufacturers. The platform runs on carrier networks and redundant data centers, and the company says it is designed for very high availability. Plans can start with one or two reception phones and grow to fifty or more in a medical office, including remote sites. Features include:

• HD voice calling
• Call recording and conference calling
• Music on hold and auto-attendant
• Call forwarding and caller ID
• Voicemail recordings or transcriptions sent to email
• Round-the-clock support

Connectivity and IT Services

Because VoIP quality depends on the network, the firm also acts as a business internet consultant. It compares cable, fiber, DSL and wireless LTE options from carriers such as Comcast Business, CenturyLink, Crown Castle Fiber and Viasat, then handles ordering and setup for the client. It also sets up secondary failover connections, so phones and cloud tools keep working if the main line goes down. Other services include managed IT, help desk support, cybersecurity, ransomware protection, cloud hosting, data backup, structured cabling, Wi-Fi networking, office moves, virtual CTO consulting, and reviews of existing Comcast and CenturyLink invoices.

Industries Served

Island IT Pros has dedicated programs for healthcare practices, law firms, medical spas, architecture firms, nonprofits, automotive businesses, senior living communities and manufacturers. The company helps regulated clients meet HIPAA and PCI requirements, which matters to medical and payment-handling businesses choosing a phone and network provider.

Background and Credentials

Island IT Pros is locally owned and operated, and its team lives in the communities it serves. The company has registered as a VoIP telecommunications phone provider in the state of Florida. It lists certifications or partnerships with Intermedia, Microsoft, Sophos and Untangle, and says it has worked with Google. The firm says it has moved hundreds of businesses to VoIP. It emphasizes custom solutions instead of standard packages, personal consulting, and plain-language communication. Clients can reach support by phone, text or email, and the company also offers remote support, a help desk, a phone management portal and an online billing portal. For Naples-area buyers, it offers a single provider for phones, internet, backup connectivity and IT support, with technicians who can come on site.