POS System Companies & Dealers in Herndon, VA

Fatech IT Advisors is a managed IT and technology services firm based in Herndon, Virginia, that has supported small and medium-sized organizations across Northern Virginia, Southern Maryland and Washington, DC since 2007. Point-of-sale work is one part of a much broader IT practice. Buyers comparing POS dealers should know that Fatech is not a dedicated POS reseller. It is a general IT provider that plans, installs, secures and maintains POS systems as part of its retail and industry-specific services.

Point-of-Sale Services

According to the company, its technicians start with an assessment of a business to work out which type of POS setup suits its operations. They then install the system to the client's specifications so checkout staff have a working front-of-house solution. Fatech says its POS offering is designed around ease of use.

The company presents modern POS terminals as an upgrade over older cash registers and says it can help with the security, maintenance and regulatory requirements that payment systems face.

• POS needs assessment and system selection
• Design and installation of POS systems
• Ongoing maintenance of POS terminals to limit downtime
• Security hardening for networked payment systems
• Help with PCI and consumer privacy compliance

The firm's POS material is aimed mainly at retailers and at businesses in hospitality, entertainment and other service industries. Its retail IT page pairs POS with related technology such as hosted computing and digital security cameras. That may suit stores that want one vendor to handle checkout systems along with surveillance and back-office IT.

Broader IT Capabilities

Besides POS, Fatech offers flat-rate managed IT services, remote monitoring, a help desk, co-managed IT and IT vendor management. It also covers a wide range of cybersecurity services, including network security, endpoint protection, multi-factor authentication, dark web monitoring and penetration testing.

Its other services include cloud hosting and Microsoft Azure, backup and business continuity, hosted VoIP, structured cabling, wireless networking, security cameras and access control. On the hardware side, the company lists itself as an HP and Dell dealer and a Lenovo reseller, and it also provides Microsoft 365 and SharePoint services.

Its industry pages cover healthcare, law, manufacturing, education, accounting, engineering and architecture, logistics and nonprofits.

Approach and Background

The company's model centers on preventive maintenance rather than hourly break-fix billing. It aims to catch problems before they lead to costly outages and to keep monthly IT costs predictable. Vladimir Zrajevsky, the CEO, describes the firm's goal as bringing enterprise-grade IT practices to smaller businesses at prices they can afford.

He offers new prospects two complimentary hours of service, which can be used on an immediate issue or on a network audit that looks for weak points. Fatech also maintains a client portal for submitting and tracking support requests, plus a remote support tool. Its Herndon office sits within reach of Arlington and the wider DMV area.

For buyers, Fatech fits best where POS hardware needs to be supported alongside networking, security and day-to-day IT management under a single provider.