POS System Companies & Dealers in Falls Church, VA

Capital Restaurant Systems of VA., LLC is a point-of-sale dealer in Falls Church, Virginia, that focuses on the hospitality trade. Its main product line is Restaurant Manager, a POS platform for food service businesses, and it pairs that software with hardware, peripherals and payment processing. Restaurant owners in Northern Virginia who want one local partner for the POS terminal, the payment terminal and the network behind them may find this setup useful.

POS Platforms and Products

The firm sells Restaurant Manager as a turnkey system that can be configured for many kinds of venues and can expand as an operation grows. According to the company, the platform can include built-in online ordering, inventory tracking, wireless ordering and payment at the table, real-time alerts, management tools on mobile devices and a back office for reporting.

The firm also offers SkyTab, a pay-at-the-table device for guests. SkyTab works with Restaurant Manager and with Lighthouse, a back-end portal for reporting and customer engagement. The company says SkyTab saves servers trips back to a fixed station, so they can enter orders and reorder items from the check at the table.

Payments and Merchant Services

Payment processing is a large part of what the company offers. It promotes RM Payments, Restaurant Manager's in-house processing service, which ties card transactions directly into the POS, and it mentions incentives for merchants who switch to it. The site also describes merchant account options through Payment Logistics. These range from a basic merchant account to signature debit, recurring billing and help bringing multi-location operators into compliance with PCI DSS requirements.

Industries Served

The Restaurant Manager systems it sells are aimed at a wide range of food and beverage businesses, including:

• Fine dining and table service restaurants
• Quick service restaurants
• Pizza delivery and take-out shops
• Bars and clubs

Support and Technical Work

The company also supports the technology after the sale. Its staff troubleshoot and maintain customers' local area networks and do scheduled preventative maintenance. They install application software, keep records of each client's network, and set up directory structures, security permissions and printer settings. They also check in with clients about their software to judge satisfaction and decide whether changes are needed. Prospective customers can contact the office to set up a product demo before they buy.

Background and Team

The business started from its founders' interest in computing, and it says it tries to keep up with changes in IT so it can give current advice. Three managing partners lead it: David Williams, James Rhea and Jamie Rettig. Williams has worked in the point-of-sale field since 1985 and brings experience in both information technology and business planning.

For buyers comparing dealers, the firm offers a single restaurant POS platform, payment processing built into that platform, and network support from a local office in Falls Church.