POS System Companies & Dealers in Warminster, PA

PDQ POS, the point-of-sale brand of Signature Systems, Inc., is a Pennsylvania technology provider. It focuses on food, beverage and hospitality operators. The company was once listed in the Newtown, PA area under the pizzeriapos.com web address. It now operates from a large headquarters facility in Warminster and presents itself under the PDQ POS name. Buyers comparing local dealers will find a vendor that has specialized in restaurant technology since the mid-1980s.

PDQ POS serves a broad mix of businesses. These include independent restaurants, pizzerias, bars, coffee shops, and quick-service and table-service concepts. They also include franchises and chains, hotels, sports venues and casinos. The company states that its software runs in thousands of locations and that it counts well over seven thousand clients. It is the point-of-sale provider for a well-known national sandwich franchise, which suggests it can handle high-volume, multi-unit delivery operations.

What the company offers

The core offering is its own PDQ POS software, which the company positions as quick to learn and to use. It is sold with a range of hardware formats so operators can match equipment to their service style:

• Touchscreen terminals and all-in-one stations for counters and dining rooms
• Tablet-based systems for flexible or mobile ordering
• Self-serve kiosks for guest-operated ordering
• Online ordering that connects to the in-store system
• A driver tracking app for delivery businesses
• Enterprise management tools for operators with several locations
• PDQ Security, a cyber-security platform aimed at PCI compliance

The company describes its solution as available in cloud-based or hybrid form. It says the platform connects with a large number of third-party applications, with more than one hundred integrations cited. Published partnerships in the casino sector include integrations for inventory management and for fuel-station management and loyalty programs.

How they work with customers

The sales process starts with a walkthrough of the complete system. Prospective buyers can request an online or onsite demonstration, so they see the software in use before committing. Sales staff also give guidance on financing and leasing and on credit card processing, which helps owners plan the full cost of a new system. After the sale, the company provides support through a live, in-house team that it says is available around the clock every day of the year. It also says support is based in the United States.

Several points set the company apart for a buyer weighing local options. It develops its own software rather than only reselling third-party products. It has operated for more than three decades under the same ownership name, Signature Systems. It runs a dedicated headquarters facility of roughly forty thousand square feet. It also addresses data protection as part of the product, not as an add-on, through its bundled security platform. It is a fit for operators who want one vendor responsible for software, hardware, security and support. It is especially relevant to pizzerias and delivery-heavy restaurants, where the company has long-standing roots.