POS System Companies & Dealers in Chalfont, PA

Delaware Valley Registers, which also goes by DVR Inc., is a point-of-sale dealer owned and run by one family across three generations. It is based in the suburbs northwest of Philadelphia and has served small and mid-sized merchants in the Greater Philadelphia region since the mid-1970s. Founders Bob and Jane started the company when cash registers were still mechanical and Casio was the leading brand. Their children and grandchildren now run it. Today the firm sells current POS platforms and payment processing to restaurants, bars, grocers, retailers and service businesses.

Platforms and Products

DVR does not sell just one brand. It carries several systems and helps each buyer pick the one that fits their business:

• Clover POS: a cloud platform for many kinds of business. The company recommends it for barbershops, nail and beauty salons, spas, gyms, boutiques and bookstores.
• Tonic POS: designed for bars, clubs and restaurants, with tab handling, menu editing and live inventory counts.
• OrderCounter POS: aimed at restaurants and at grocery stores that run catering. It uses a hybrid setup, with an in-house server plus web access to data, commission-free online ordering through the merchant's own website, and tableside ordering on tablets.
• NCC Reflection POS: a customizable embedded system. It has been validated for PCI compliance and includes inventory, CRM, gift and loyalty programs, labor scheduling, QuickBooks integration and central management of multiple locations.
• Square POS and TimeForge workforce tools, along with standalone card terminals for merchants who only need to take chip, swipe or tap payments.

Support and Service Model

The company's main selling point is hands-on local service. Several things that many vendors charge for are included at no extra cost: setting up and programming the system (remotely or at the business), training staff in person, and checking in on each system every month. Clients can get local support around the clock and can reach the company's IT specialists directly instead of going through a general call center. DVR also sends technicians to repair cash registers at the customer's location. Repairs are charged based on parts, and some kinds of damage, such as power surges or water, may not be fixable.

Before buying, a business can book a free demonstration by phone or through the website's booking tool. Owners can try the software before committing. The team helps match each business to a system based on its industry, order volume and reporting needs.

What Sets Them Apart

Buyers in the Delaware Valley may want to consider this dealer for its long history, its family ownership and its range of brands. Because it offers several platforms, DVR can recommend a system that fits the business rather than pushing one product. Its focus on restaurants, bars and catering grocers is backed by tools for online ordering, kitchen routing and food-cost tracking. Merchants with more than one site can use web-based reporting and pricing controls. Ben and Barb, two of the family members, handle sales and service calls, so clients deal with the same people from start to finish.