Medical Billing Companies & Consultants in Exeter, NH

Overview

CBS Medical Billing & Consulting, LLC is a New Hampshire revenue cycle firm that Erin Cammarata founded in 2010. She still leads it as founder and principal. The company handles outsourced billing, compliance work and practice management support for healthcare providers across the United States. Its in-house team is based in the U.S., works from offices in Exeter and Portsmouth, NH, and has staff stationed in more than ten states. That spread lets it support clients in several time zones.

Who They Serve

CBS got its start in orthotics and prosthetics (O&P), a tightly regulated field, and O&P billing is still a core specialty. It now uses that background to work with a wider range of providers, including:

• Orthotic and prosthetic practices
• Solo practitioners and small clinics
• Growing medical groups
• Large healthcare facilities
• Providers that offer telehealth

Services

Clients can hand over their whole revenue cycle, from patient intake to final payment, or pick individual services. Before visits, staff check insurance eligibility and get any required pre-authorizations. Each claim is reviewed for accuracy and compliance before it goes out, and the company says reimbursement typically arrives in about 17 days on average. Denied or rejected claims are investigated and appealed, and the team also works to stop the same denials from happening again. Open balances are followed up through payer calls and ledger reconciliation. Other services include provider credentialing and payer enrollment, payer contract renegotiation, EHR and front-desk administrative support, and operational audits that look for compliance gaps and lost revenue. For practices that need senior leadership without a full-time hire, CBS also offers fractional executive roles, such as a Chief Clinical Officer.

How They Work With Clients

CBS works remotely. It logs into each practice's own software in real time, so it needs no space in the client's office. Every client has a designated account manager, a weekly conference call to go over receivables, customized quarterly reports on key metrics, and itemized monthly invoices. New engagements begin with a discussion of the practice's goals and concerns. CBS then writes an action plan covering best practices and the staff training it will provide. Short-term help is also available, for example covering maternity leave or stepping in when a practice administrator or a previous billing vendor leaves suddenly. Customer service runs Monday to Thursday until 6:00 p.m. and Friday until 5:00 p.m., starting at 7:30 a.m. each day.

Team and Credentials

The billers and coders are certified. On top of outside certification, they complete a multi-week internal training program that the founder designed and runs, and they keep up with continuing education. Compliance specialists on staff follow changes in Medicare, Medicaid and commercial payer rules. CBS reports a high audit pass rate for claims it has scrubbed before Medicare submission. It also says it has collected hundreds of millions of dollars for clients since it was founded.