Medical Billing Companies & Consultants in Topsfield, MA

Overview

Medical Billing Management, Inc. (MBM) is an outsourced revenue cycle firm based in Topsfield, Massachusetts. Its clients include mid-sized physician groups, specialty clinics and independent practices. The company started in 1990 as the billing operation of Winthrop Hospital. At first most of its clients were in Massachusetts, but it now works with providers across the continental United States, Hawaii and Bermuda. All of its billing staff work in the United States.

Services

MBM runs the whole billing cycle for providers, from submitting claims through posting payments. It also offers several related services:

• End-to-end medical billing and revenue cycle management
• Special A/R projects that recover old, unpaid claims
• Checking patients' insurance coverage before visits
• Coding support from certified coders
• Provider credentialing and enrollment with insurers
• Access and office support

Clients also get reports they can configure. The reports give a quick view of the practice's finances and forecast cash flow for planning.

Specialties and Software

The firm says it has billed for almost every type of medical specialty. Its operations director has worked with pain management, surgical, podiatry, psychiatric and OB/GYN practices, among others. MBM is not tied to one billing platform and works in whatever system a client already uses, including Epic, eClinicalWorks and CentralReach. This can suit practices that are switching systems or using several separate tools.

Approach and Track Record

Each client gets Account Managers and senior billing staff. They are the main point of contact, oversee daily billing work and keep communication consistent. MBM says it never writes off balances or makes adjustments without the client's full agreement. The company reports an overall collection rate of 96%, an average of 29 days to collect, and 18% of receivables more than 90 days old. It also says its insurance checks cut eligibility-related denials by 40%, and that it recovered more than $1.2 million in old receivables for clients in the past year. New clients get a written guarantee: if collections don't rise by more than MBM's fee within six months, the firm pays the client a fixed amount.

Leadership

CEO Curt Anderson bought the business from its founder, Brian Sachs, and with his partners grew it into a national company. He graduated from Dartmouth, served in the U.S. Navy and earned an MBA from the University of Connecticut. Before MBM, he founded the security company Sonitrol in Cambridge. CFO Dan O'Shea joined in 2020 as Director of Finance and now runs accounting, human resources and marketing. Director of Operations Leanne Wright has more than 30 years of billing experience, covering insurers, technology, coding review, credentialing and team management. The staff also includes a specialist in audits and compliance.