Medical Billing Companies & Consultants in Peabody, MA

Medical Billing Associates, Inc., often shortened to MBA, is a medical billing and practice management company based in Peabody, Massachusetts, a short drive from Lynn on the North Shore. The firm says it has been in business for more than two decades. It works with physician practices that want to hand off the administrative side of getting paid, and it presents itself as a fit for both long-established offices and practices that are just opening.

Billing and Accounts Receivable Work

MBA's main offering is a complete outsourced billing service that runs the whole claim and payment cycle for a practice. Its staff stay in contact with insurers by phone, fax and online channels. When payers deny a claim, the team challenges the decision and prepares formal appeals. On the patient side, the company sends monthly statements, answers questions from patients and carriers, and handles installment arrangements for balances that are paid over time. Key tasks include:

• Following up with every insurance carrier on outstanding claims
• Identifying and filing insurance appeals and disputing denials
• Producing monthly patient statements and handling patient billing questions
• Negotiating and pursuing installment payments from patients
• Depositing insurer and patient payments into the practice's own account
• Processing refunds
• Coordinating the referral of accounts to a collection agency when needed

Revenue Cycle Reporting and Compliance

Beyond processing claims, MBA offers ongoing reporting and analysis to help practice owners track their finances. Clients get monthly accounts receivable reports along with reimbursement analysis, revenue forecasts, payer mix breakdowns and reviews of how individual payers perform. The company also reviews and updates fee schedules and meets with clients for regular business reviews. MBA says it follows state and federal rules, including HIPAA, and helps clients keep their coding practices compliant. For buyers, this means the relationship covers more than claim submission and includes regular advice on revenue.

Temporary Billing Support

MBA also offers a niche service for practices that run the MEDfx practice management software. When a practice's in-house billing is disrupted, for example by a new hire, a departure, a leave of absence, a sudden vacancy, a growing backlog, a software upgrade or conversion, or a one-time project, MBA's billers can step in remotely and keep claims and cash flow moving. This gives in-house billing teams a short-term backup without having to outsource all of their billing permanently.

Working With MBA

New clients usually start with a free practice analysis, which the company offers to help a practice see how current technology and outsourced billing might improve its operations. Because the firm handles both day-to-day billing and higher-level revenue reporting, it suits practices that want one partner for both billing and practice management. With a small team on the North Shore, MBA is a local, hands-on alternative to large national billing companies for medical practices in the Lynn and Peabody area.