Medical Billing Companies & Consultants in Swampscott, MA

Overview

Mad Billing is a small medical billing firm based in Swampscott, Massachusetts, a coastal town that borders Lynn on the North Shore. It is listed under business consultants specializing in medical billing services, and also offers bookkeeping. Healthcare providers in Lynn and the surrounding communities who want billing support nearby may find it worth a look, since its office sits a short drive from downtown Lynn.

Services

The company's web presence is brief and names two areas of work. The first is medical billing, presented as consulting for healthcare practices. The second is bookkeeping, which lets a practice keep its claims work and its general financial records with the same outside team. The firm does not publish a detailed menu of individual tasks, so buyers should ask directly about the scope of work.

• Medical billing services for healthcare providers
• Business consulting focused on medical billing
• Bookkeeping support

Background and team

According to the Better Business Bureau profile, the business started in 2010, and the bureau opened its file on the company in late 2017. That same profile lists about five employees and names Andrea Diamant as president and main customer contact. A separate directory listing credits the firm with a longer history, giving an earlier founding year, so the exact start date varies by source. Either way, the company has been working in the Swampscott area for well over a decade.

The firm does not appear to be accredited by the BBB. That status is common among small local service firms and does not by itself say anything about service quality. Buyers who want outside references may want to request client contacts during their own review.

Working with the firm

Because the company is small, clients can expect to deal with a compact team and, likely, direct contact with its leadership rather than a large account management structure. That setup may suit independent practitioners and small group practices that want a personal relationship with their billing provider. Larger organizations should ask about capacity, turnaround times and the software platforms the team uses.

Considerations for buyers

The firm's published material doesn't cover several things buyers usually compare, including specialty focus, payer experience, certifications, technology stack, reporting practices and pricing structure. Prospective clients should raise these points in an initial conversation. The firm's main strengths, based on the available record, are its location close to Lynn, its long run in business and its combination of medical billing with bookkeeping support.