VoIP Providers & Business Phone Companies in Hales Corners, WI

D&S Technologies is a business communications provider serving Southeast Wisconsin, with customers in Milwaukee, Waukesha, Brookfield, West Allis and Hales Corners. Founded in 1998, it now operates out of Hales Corners. An earlier Brookfield office is no longer listed as its public address. Its clients range widely in scale, from a lone telephone to deployments exceeding 500 handsets.

Organizations shopping among regional telephone vendors will find that the company's main offering comes down to two paths. One is a hosted, cloud-delivered PBX, where the phone system lives off-site and the customer does not have to house a phone server. The other is an on-site system built on Avaya IP Office, a platform the company says it has supported for many years. Its background lies in AT&T, Lucent and Avaya hardware, including Partner ACS and Merlin systems. The company states that it will work on equipment from most manufacturers, which may appeal to organizations still relying on aging phone gear.

Services at a glance

• Managed and hosted PBX solutions
• On-premises phone systems based on Avaya IP Office
• Cloud-based business telephone and VoIP service
• SIP trunking that provides dial tone to on-site or self-hosted systems
• Alternatives for analog (POTS) lines that are being phased out
• Installation and ongoing upkeep of video conferencing
• Contact center technology spanning voice, email, text messaging and web chat
• Structured voice and data cabling, including fiber, CAT5e, CAT6 and coaxial

The company describes its approach as complete from start to finish. It plans a system around what the customer requires, performs the installation, and then handles maintenance and troubleshooting. It also casts itself as one point of contact supported by a nationwide group of technicians. That network allows it to address needs across multiple locations, and it collaborates with national carriers and contractors to keep systems running throughout southeastern Wisconsin.

According to its website, the organizations it serves come from many fields. These include churches and other faith-based groups, schools, municipal governments, insurers, investment and brokerage firms, property sales offices, mortuaries, senior living communities, legal practices, heating and cooling contractors, and restaurants. Such variety suggests familiarity with small offices as well as larger institutions that depend on voice systems able to grow and stay reliable.

Several points stand out in the company's own materials:

• It has been operating for over twenty years.
• It supports both older and current platforms, so a customer may keep a system, upgrade it or move to the cloud.
• It responds to the FCC-driven end of analog phone service with SIP trunk and line replacement options.
• It lists support as available around the clock.
• It provides free quotes by appointment for new systems and upgrades.

As with any vendor, prospective customers should confirm service levels, contract terms and the equipment the company supports directly with D&S Technologies before committing.