VoIP Providers & Business Phone Companies in Ashburn, VA

Orion Networks is a telephone and cabling contractor based in Ashburn, in Loudoun County, Virginia. It works with businesses across Northern Virginia, Maryland and Washington, D.C. Its focus is business telephone systems and the wiring behind them. Companies that want one local vendor for both the equipment and the infrastructure will find that combination here.

The company's strongest identity is in Nortel equipment. It sells and supports Norstar systems, including the Modular Integrated Communications System and the smaller Compact system, as well as BCM models. The modular systems are described as growing to roughly 192 phones, so they suit businesses that expect to add staff. Orion also lists Avaya systems and VoIP phone systems. Buyers with an existing Nortel installation can find handsets, expansion cards, voice mail and software accessories from the same source.

What the company offers

• Full business phone systems, with the handsets, cards and voice mail they need
• Nortel M-series and T-series desk phones, plus cordless sets
• Programming sessions with a customer's staff before installation, so the system matches how the office works
• Support, training and manuals for installed systems
• Maintenance contracts and routine adds, moves and changes
• Refurbishing of existing phone equipment to extend its working life

Cabling is the other main line of work. Technicians install voice, computer and high-bandwidth data cabling, including copper categories and fiber optics. Orion also handles cross connect work. This is the final step in which a customer's lines from the telecom carrier are connected to the phone system. When a business moves, Orion can relocate the phone system and the carrier service, and it describes sorting out the phone closet as part of that job.

Orion presents itself as a consultative vendor. It says it does not recommend a system larger than a client needs. It offers a free phone consultation to talk through options. It can also analyze a company's call traffic and help it pick a service provider, with the aim of lowering the phone bill. Its published case examples include a multi-tenant realty firm and an automotive dealership, which shows experience with both shared-office settings and busy retail operations.

Beyond voice, Orion offers data center services. These include server installation, cable management and co-location. Its team reports rack installation work at a major Dulles, Virginia colocation facility, and hosting is provided with a partner. It also gives general IT consulting and support for Apple Macintosh and OS X. For a buyer comparing local dealers, Orion suits those who want legacy Nortel expertise, structured cabling and hands-on field service from a small regional firm. The company also supports newer VoIP deployments.