VoIP Providers & Business Phone Companies in Watertown, SD

Bendix Imaging, Inc. is a technology services company headquartered in Watertown, South Dakota. It supports small and mid-sized organizations across the eastern part of the state and in other regions. The firm began as a print supplies business. Its current portfolio spans managed IT, cybersecurity, compliance support and business telephone systems, which suits buyers who would prefer to source phones and network support from one vendor.

VoIP phone systems

For telephony, Bendix markets a hybrid VoIP platform. It is designed to pair the lower operating cost and feature set of internet calling with call clarity and reliability comparable to traditional lines. The company backs call quality and dependability with a written money-back guarantee. It also advertises a 99.999% uptime commitment, supported by continuous monitoring through its StarWatch technology. Characteristics the company describes include:

• More than 35 calling features covering call handling, routing, voicemail, faxing and video conferencing
• The ability to keep placing and receiving calls during an internet outage
• Automatic failover, so other devices take over incoming calls if a handset or connection point drops off
• The StarRecovery disaster recovery suite, which lets staff keep calling when the office cannot be reached
• Compatibility with a business's existing firewall and router, so no network upgrade is needed
• Payment plans and leasing options

Prospective clients can start with a no-cost VoIP assessment. They can also request a buyer's guide on selecting a phone system for small offices, call centers and multi-site operations. The company notes that moving to VoIP often lets an organization retire separate phone and fax lines. A published testimonial from Mayfield Truss, LLC highlights clearer calls and more capable handsets after the switch.

Broader IT and print services

Beyond phones, Bendix provides flat-rate managed IT with around-the-clock automated monitoring, patching outside business hours and remote troubleshooting. It will also work alongside an existing internal IT department by supplying tools, processes and automation. Other offerings include:

• Network security
• Data backup and disaster recovery
• Compliance as a service
• Virtual Chief Security Officer guidance
• Artificial intelligence consulting
• Secure data destruction
• Tech support
• Managed print, printing equipment, supplies and office products

Background and credentials

The company was founded in 2000 selling HP printer toner. It later expanded into equipment sales and service and outgrew two earlier locations. It now operates from its corporate headquarters in Watertown under president Jeffrey L. Bendix. From that base it monitors and services clients in South Dakota and in places such as West Virginia, Chicago and Los Angeles. Bendix reports the following credentials:

• The CompTIA MPS+ Trustmark
• Selection by Print Audit for its list of the 100 leading managed print firms across North America
• Inclusion on the Channel Futures NextGen 101 lists in 2021 and 2023

For buyers comparing business phone companies, its main distinction is combining a guaranteed hybrid VoIP system with in-house managed IT and security expertise.