VoIP Providers & Business Phone Companies in Minot, ND

SRT Communications is a member-owned telecommunications cooperative based in Minot, North Dakota. It provides phone, broadband, television and security services to households, farms and companies across the rural north central part of the state. For organizations comparing business phone companies, SRT is a locally governed carrier rather than a national reseller.

Its website has a dedicated business section alongside its phone offering. The pages reviewed do not spell out specific hosted VoIP features, so buyers should confirm the details of current business voice packages directly with the cooperative.

Background and Ownership

SRT traces its origins to 1951. That year, the board of Verendrye Electric recognized that rural residents in the region lacked telephone access and organized a cooperative to fill the gap. The organization started out as a voice carrier. About six decades later it shifted its focus toward broadband, building high-speed fiber to link small towns and isolated farmsteads. SRT describes itself as the largest telecom cooperative in North Dakota and is currently marking its 75th year of operation.

Because SRT is a cooperative, its customers are also its members. Members receive patronage capital credits on their accounts, and a twelve-person board of directors guides the organization. Three directors come from each of its four districts, and members elect them at the annual meeting to three-year terms.

Services Offered

• Phone service for residential and business subscribers
• Fiber-based high-speed internet, including gig-level speeds
• Television and guidance for streaming as an alternative to traditional TV
• Smart security systems with cameras, door sensors, smart thermostats, smoke detectors and round-the-clock monitoring
• Webmail and an online customer account portal
• Participation in the federal Lifeline program

How SRT Supports Customers

Customers can visit the corporate office in Minot during weekday business hours or reach staff by phone or through an online form. SRT runs a separate internet help desk that operates around the clock. It also has a dedicated line for trouble and repair reports, and service outages can be reported through the main number. Public customer reviews on the site praise individual technicians for careful installations and helpful troubleshooting, and they also commend billing staff for courteous, knowledgeable service.

What Sets SRT Apart

SRT's stated mission centers on reliable communications and technology services that strengthen local communities and member relationships. Its values highlight cooperative roots, employee empowerment, innovation and community support. Readers of the Minot Daily News have named SRT their top internet provider in the Readers' Choice Awards for 20 consecutive years.

The cooperative belongs to NTCA, the national rural broadband association, and helps fund Foundation for Rural Service scholarships for students from rural areas. It also receives federal financial assistance from the USDA. For North Dakota businesses that want a phone provider with deep regional roots, local ownership and an in-state office, SRT is a long-established option.