VoIP Providers & Business Phone Companies in Kansas City, MO

Batts Business Technology, formerly listed as Batts Communications Services Inc, is a Kansas City area technology contractor. It has worked in the region since 1997 and presents itself as a single point of contact for business communications and network infrastructure. The company is based in Raytown, Missouri, close to the Truman Sports Complex. Its listing in this directory previously showed an Overland Park, Kansas address.

For buyers comparing local dealers of business phone systems, the telecom side of the company is the main draw. It offers business telecom solutions sized to the customer's needs. It also offers cloud hosted phones, so staff can stay connected from the office or from other locations. Its older profile referred to convergence, presence, voice over IP and unified communications, which shows a long history in modern voice technology.

What the company offers

• Business telecom solutions for a range of organization sizes
• Cloud hosted phone service
• Structured cabling using Cat5e, Cat6 and fiber
• Turn-key wireless network installations
• Thermal and security camera systems
• Cable tray and industrial cabling work

Phone systems depend on solid cabling, and Batts handles both. This matters for companies that want one contractor responsible for the wiring, the network and the phones, rather than coordinating several vendors. The company says it often installs cabling in new buildings, and it takes pride in the neatness and quality of that work.

The company describes its approach as one built on preparation, installation, training and documentation. Proposals are turn-key and set out the scope of work and the cost up front, so a buyer knows what to expect before work starts. Batts says it finishes projects on schedule, and that this can mean evening or weekend work on larger jobs. Staff training is part of the package, which helps teams get real value from a new phone or network system.

Support is another point of difference. The company has a stated policy of a two hour response to a major outage. Phones and network devices are central to daily operations, so a quick response is valuable to a business whose service has gone down. The company says it has worked with thousands of customers over more than two decades.

Batts suits organizations across the Greater Kansas City metro area that want a long-established local contractor. This includes offices that need new phone service, companies moving into a new building that need cabling and telecom installed together, and industrial sites with demanding cabling needs. Third-party contractor listings also describe the company as a licensed low-voltage contractor, and customer ratings on directory sites are generally positive. Buyers should still ask for references and a written scope before they commit.