VoIP Providers & Business Phone Companies in Earth City, MO

VoicePro, Inc. is a St. Louis area telecommunications company that sells and supports business phone and voice and data systems. Its headquarters are in Earth City, Missouri. The company is privately held and was founded in 1988. That gives it a long local track record, which matters to buyers who want a dealer that has served the region for decades. Its listed size is roughly 11 to 50 employees, so it is a mid-sized local firm rather than a national carrier.

The company's business-phone work centers on two platforms. Its listed specialties are NEC and Zultys, two established names in business communications. Buyers who already run NEC equipment, or who want a system from either vendor, can find a local team that works with those products. Older directory information also points to a showroom-style focus on telephone equipment and the features of NEC UX5000 and Aspire systems. That suggests a hands-on approach to helping customers compare options before they buy.

What the company offers

VoicePro describes a broad set of communication products and services. For organizations comparing local dealers, the main categories are:

• Voice over IP (VoIP) systems for business use
• Business communication systems, including voice messaging and processing
• Unified messaging, plus presence, call logging and desk-to-desk chat features
• Call center solutions such as automatic call distribution (ACD)
• Call recording
• Hosted voice through its VoicePro Cloud offering
• SIP service marketed under the DialTonePlus name

A buyer can therefore choose between an on-premises system and a cloud-hosted model, and can add contact center features when call volume or service needs grow.

The company also goes beyond phones into related IT support. Its stated offerings include disaster recovery, help desk services, cloud IT services, managed IT services and data backup solutions. It also lists unified threat management and firewall services. This matters for businesses that would like one local vendor for both their voice network and the data network it runs on. Voice traffic over IP depends on network security and reliability. A provider that handles both areas may be easier to coordinate with than separate phone and IT firms.

VoicePro's own description presents it as a provider of products, services and support, rather than only an equipment seller. That points to an ongoing relationship after installation. Business buyers should confirm the details that the public sources do not cover. These include the exact service-level terms, the coverage area, the response times and which industries the company serves most often. Public sources also do not give any pricing, so quotes would need to come directly from the company.

In summary, VoicePro suits St. Louis area organizations that want a local dealer with roots going back to 1988. Its strengths are NEC and Zultys platforms, VoIP and cloud voice options, call center tools and bundled managed IT and security services. Its mid-sized team and single-location base in Earth City suggest a personal, regional style of service. Prospective customers can contact the company to review which platform and hosting model fit their needs.