VoIP Providers & Business Phone Companies in Plymouth, MA

Overview

Gallo Telecom Corp is a small, veteran-owned telecommunications firm based in Plymouth, Massachusetts, that designs, installs and supports business phone systems and cloud communications. Its core work spans hosted VoIP telephony, SIP trunking and on-premises PBX equipment, with a strong emphasis on Avaya platforms. The company covers a broad territory across southeastern Massachusetts, Cape Cod and the Islands, and into Rhode Island, naming communities from Quincy, Braintree and Stoughton down through Falmouth, Mashpee and Provincetown, along with Providence and Attleboro.

Who they serve

Public-sector buyers will note that the firm counts schools, police departments and municipal governments among its clients. Its product line also points to a focus on hospitality, with dedicated phone systems for hotels and similar properties, and on sites that need life-safety communications, such as buildings with elevators and properties with swimming pools.

VoIP and phone system offerings

Gallo Telecom presents cloud telephony as a way for organizations to cut communications costs, and it recommends moving from traditional lines to SIP trunks to shrink recurring phone bills. Its lineup includes:

• Hosted cloud phone service using Grandstream and Yealink SIP handsets
• SIP trunking, including Pulsar 360 trunks paired with hosted phones
• Avaya IP Office PBX sales and support, plus service for legacy Partner, Merlin Legend and Magix systems
• ESI phone systems and Clearly IP systems built for hospitality
• E911 compliance assistance for VoIP and PBX customers under FCC rules
• Overhead paging with Bogen and Viking speakers
• Elevator and poolside emergency telephones
• Ubiquiti wireless access points and network switches, plus Alibi security cameras

Leasing is available for clients who would rather spread equipment costs over time, and the company provides free estimates, which makes it practical to compare a hosted migration against an upgrade of an existing PBX. It also supplies analog telephone adapters and DECT cordless handsets from Grandstream and Yealink for offices that want to keep analog devices or wireless desk phones on a VoIP network.

Background and approach

The firm is led by CEO Dean C. Gallo, who spent eight years on active duty with the U.S. Coast Guard as an electronics technician, working with UHF and VHF radio communications and Raytheon radar systems. The company has operated under the Gallo Telecom name since 2002, while its about page cites 27 years of service to New England businesses, reflecting the owner's longer history in the trade.

Gallo Telecom describes its style as personal and hands-on, treating each customer's setup as a custom project rather than a packaged plan. It stresses quick response, careful planning, consistent results and proactive support, and it says it is happy to take on unusual telecom requests. For buyers weighing VoIP providers, the mix of current cloud and SIP services with ongoing support for older Avaya equipment may suit organizations that prefer to migrate in stages instead of replacing everything at once.