VoIP Providers & Business Phone Companies in Columbus, IN

Ovation Technology Group is a technology integrator based in the Midwest that also accepts customers from around the country. This directory lists it under a previous company name, while the website at the same address now carries the Ovation brand. Offices are located in Cincinnati, Columbus, Indianapolis and Louisville, and the company names Columbus, Indiana as its headquarters. For anyone weighing local phone vendors, it stands out as a firm that pairs voice systems with wider technology services.

The business traces its origins back about twenty years to Central Communications, a seller of business telephone systems. Around a decade into that run, it expanded to offer hosted and cloud-based voice integration, and it started providing information technology and cybersecurity services. The name later changed to Ovation Technology Group. Because of this background, the firm's telephone knowledge is older than its IT practice, and phone systems are still a central part of what it does.

Business phone and unified communications

For telephony, the company says it specializes in expandable IP-based systems built to scale alongside the customer. It offers a variety of VoIP, hosted and cloud platforms from well-known manufacturers, which lets a buyer weigh on-site equipment against cloud service through a single vendor. The company says it manages project details and coordinates any other contractors, aiming to deliver on time and on budget.

Services that commonly accompany a phone deployment include:

• Network design and monitoring to help maintain call quality
• Computers, printers and servers supplied within a planned technology project
• IP cameras and video surveillance hosted in the cloud
• Commercial audio and video for conference rooms, offices, restaurants, bars and auditoriums

How they work

Customers can choose reactive break/fix assistance or an ongoing managed service. Under the managed option, technicians keep watch on the customer's network continuously, with the goal of catching issues before they interrupt business. Financing is also available through leases and loans from multiple banks, and the company reports that the majority of approvals come back within about an hour. For a business hoping to spread out the expense of a new phone system, this may be useful.

Security gets noticeable emphasis. The company says it adheres to the ISO 27001 standard for information security, and it provides a free, single dark web scan to look for exposed login credentials. It additionally specializes in environmental monitoring for locations that must keep food, medicine, equipment or other goods in stable conditions.

Organizations looking for one contractor to handle voice, networking, security and audio/video will find all of those under one roof. Those requiring just a small phone installation should confirm the scope of work and local service coverage with the company directly, given that its presence spans several states. Residential customers are served as well, with custom stereo, video, lighting and wireless control systems for the home.