VoIP Providers & Business Phone Companies in Pago Pago, AS

The American Samoa Telecommunications Authority, which goes by ASTCA, is a telecommunications provider based in Pago Pago. It sells voice, data, mobile and television services to homes and businesses across the territory. Organizations comparing business phone options in American Samoa will find that ASTCA can handle voice service along with the network connections behind it, from fiber broadband to mobile lines for staff in the field.

Business voice and VoIP

ASTCA has a dedicated Business Services division. Its offerings range from VoIP to enterprise solutions and capacity on Hawaiki circuits, the international links that tie the islands into wider networks. Business customers can pick traditional landline voice, which runs over the company's fiber plant and comes with published calling rates and a set of call features.

They can also choose VoIP for a more flexible, internet-based phone system. Because the same provider runs the broadband connection that carries VoIP traffic, a business can deal with one vendor for both its phone system and its internet access.

• VoIP phone service for businesses
• Business landline lines with calling features
• Enterprise connectivity solutions
• Hawaiki circuit capacity for international links
• Fiber broadband for offices
• Shared and managed mobile plans for teams
• MiFi data devices and international roaming

Mobile and data for organizations

Besides fixed voice, ASTCA runs a 5G mobile network. Its coverage reaches the eastern and western sides of Tutuila as well as the Manu'a Islands. Business accounts can sign up for shared plans, where a group of users draws on a common allowance, or managed plans for more centralized control. MiFi plans offer portable connectivity, and roaming options are available for staff who travel off-island. The company also takes part in FirstNet, the communications platform for public safety agencies.

Network and residential services

ASTCA says it delivers its broadband over underground fiber to every inhabited island and village in the territory. The same fiber network carries its landline service and its high-definition TV service. On the consumer side, it sells bundles that combine internet, TV and phone, along with standalone landline, mobile and broadband plans. It also takes part in Lifeline, the federal program that helps low-income households pay for phone service. Installation, reconnection and setup services cover new and returning customers alike.

How it supports customers

Customer service is available around the clock, and ASTCA mobile users can reach it with a short dial code. Account tasks can be handled online through eServices: customers can view and pay bills electronically, use a web self-care portal, buy prepaid top-ups through eTopUP, and request service online. The company also offers a mobile app and runs retail stores.

For businesses that want a locally operated provider whose fiber, mobile and international capacity are all managed in the territory, ASTCA offers a single source for voice and data. It promotes itself under the #HomeTeam name.