POS System Companies & Dealers in Rutland, VT

High Meadow Business Solutions is a software developer based in Rutland, Vermont. It is best known for RetailEdge, an application built for independent and specialty retailers that handles both point of sale and inventory management. The company was founded in June 1989 and has worked on retail POS for more than three decades.

It writes its own software and also supplies the hardware and services that go with it. Its office is in the Opera House building on Merchants Row in downtown Rutland.

Who RetailEdge serves

The software is aimed at businesses of all sizes, from shops with a single register to operations with several stores. The company says it suits hundreds of types of specialty retailers. Examples highlighted on its site include:

• Fashion and apparel boutiques for men and women, which can track stock by size and color
• Liquor, beer and wine shops that need case breaks, age checks and club memberships
• Bakeries and similar quick-serve businesses
• Gift shops in hospitals, museums and on college campuses
• Beauty supply, footwear and pet supply retailers

Products and capabilities

RetailEdge combines checkout, customer tracking and inventory control in one package. It covers purchase orders, stock transfers, barcoding, and cost and price management. It also keeps customer sales histories and offers hundreds of reports. For payments, it has integrated card processing that supports EMV and Apple Pay, and retailers can choose their own processor.

Other features include gift cards, loyalty and rewards programs, discount rules such as mix-and-match pricing, and e-commerce integrations that update stock and prices in real time. It can also transfer deposits to QuickBooks and has companion apps for Android, iPhone and iPad.

A mobile tablet version keeps working without an internet connection, and the RECAP platform lets outside services connect to the software. For international retailers, it handles VAT and multiple currencies. High Meadow also sells compatible POS equipment and accessories through its online store.

Deployment model and support

One notable difference is that RetailEdge keeps business data on the retailer's own systems rather than in the cloud. The company presents this as a matter of data ownership and security, and it also suits locations where cloud systems are not practical. Licenses are a one-time purchase with no required monthly fees.

Each purchase includes 90 days of free technical support from US-based staff who develop and use the product, and paid support plans are available after that. Support also comes through US-based Tier 3 assistance and a network of local resellers. Self-help resources include a knowledge base, user forums, online help and training videos.

Concierge services and reach

Retailers who want hands-on help can use the company's concierge services. These include POS installation, staff training, software customization, data conversion from previous systems, retail planning, physical store layout, online store design and general project assistance. Its clients are in every US state and more than thirty other countries, including Canada, Mexico, Puerto Rico, the Caribbean, the UAE, Singapore, Japan, Australia and Kenya.