POS System Companies & Dealers in Provo, UT

POSIM is a software vendor that builds point-of-sale systems for independent shops and retailers with several locations. The programs work on both Macs and Windows PCs, a useful option for merchants who would rather not commit to one operating system. The firm is based in Provo, Utah, and maintains a dedicated phone line for customers in Canada. Its philosophy is to take on the difficult technical work so owners can devote their attention to their stores, and it says it shapes the experience for each client so retailers grasp the tools and features behind the choices they make from their data.

Checkout and transactions

The flagship offering combines retail point-of-sale and inventory control. At the register, staff can ring up sales and process refunds, cancel transactions, handle items ordered on request, hold merchandise for gradual payment, manage goods shipped straight from suppliers, and park unfinished transactions. Other capabilities include tracking which employee made a sale, grouping merchandise by division, recording freight charges, balancing the cash drawer, and applying tax settings to specific customers or tax-exempt accounts. Customers can pay in cash, by check, with gift cards, with credit or debit cards through built-in processing, using contactless wallets like Apple Pay and Google Wallet, by dividing a bill across methods, on a house account, or through payment types the store defines itself.

A number of features reflect how shops actually operate day to day:

• A refund may be given as store credit, a gift card, or money returned in cash or to a card.
• If a sale happened the same day, the store can cancel it outright rather than process a return; since the original payment is reversed, no processing fees apply.
• Staff can follow the full life of a request for merchandise the shop does not usually carry, from ordering through receiving to the final sale.
• Merchandise can be set aside for a shopper until the balance is paid in full.
• Markdowns may be keyed in by hand during checkout or configured to apply on their own, and pricing tools include tiered customer rates, time-limited prices, special promotions and coded price levels.
• Shortcut buttons, a quick reference list of top sellers, customer lookup, running subtotals, alerts tied to particular customers, purchase history searches and notes on receipts speed up the clerk's work.
• At closing, employees can use a cash-counting screen and print a bank deposit slip.

What buyers can expect

• Tools for ordering and receiving stock, including assisted reordering, supplier management and movement of goods between stores
• Printing of custom barcode labels, plus support for serial-numbered goods, case quantities, bundles, kits and grid-style variations such as size and color
• Integrated stocktaking features
• The iPOSIM app, which links the store's database to an iPad or iPhone so employees can sell and oversee inventory from anywhere on the floor
• Customer management covering loyalty rewards, memberships, special pricing, assigned sales reps, reports on top customers and optional saved payment cards
• Ready-made reports that can be filtered and grouped, along with a report-designer tool for building custom views of any part of the database

Accounting and add-ons

The software can send each day's sales, deposits and payables to accounting programs including QuickBooks, AccountEdge, Sage and Multiledger. One click turns summarized figures into balanced journal entries that are ready to upload, reducing manual data entry.

Outside the checkout counter, the company sells optional modules for integrated online selling, managing multiple sites, digital marketing, retail gift cards, customer accounts receivable, and tracking of service and repair work. As a result, a store can run its in-person sales, stock and web channels from one platform.

Industries, customers and support

POSIM adapts its message to specific sectors, with separate pages for fabric, sewing and quilting stores, needlearts, wine and liquor, clothing, toys and hobbies, and franchises. Testimonials come from veteran customers, among them the owners of Inspired to Sew, who have used POSIM for over two decades. A reviewer at Stitchin' Heaven says the integrated web store cut down on duplicated work and that a recurring-billing "block of the month" program saved many hours. A reviewer at Anglers All commends the support team for being knowledgeable and prompt. Training, a knowledge base, remote assistance and a demo are on offer, allowing prospective buyers to assess the product and plan their rollout before they commit.