POS System Companies & Dealers in Farmington, UT

iTransact is a payment technology provider based in Utah. It now operates as part of Payroc, the Chicago-based merchant services and payment processing company that acquired the assets of The iTransact Group in 2016. Businesses that want card acceptance tied closely to their selling software, storefront or counter devices will find the iTransact name still in active use, both as a gateway and as a set of merchant-facing tools.

The company's history goes back a long way. Third-party reviews say it began as an electronic check processor in the mid-1990s and later grew into credit card processing, which became its largest line of business. At the time of the Payroc acquisition it was reported to serve roughly six thousand merchants and to work with about three hundred advisor and referral partners. That partner network shapes how it sells: much of its business reaches merchants through agents, software vendors and resellers as well as directly.

What it offers in the point-of-sale space

iTransact is mainly a payment gateway and merchant account provider rather than a hardware reseller, and buyers should keep that in mind when comparing it with traditional POS dealers. Its relevance to POS comes from the payment layer that sits behind registers and mobile devices. The offering includes:

• A proprietary e-commerce gateway for online and in-person payments
• A mobile POS product, iTransact Mobile Merchant, for accepting payments on smartphones
• A payment facilitator platform that supports integrated payments
• Cloud connectivity for integrating POS devices, as described in Payroc's platform material
• Recurring billing features for subscription-style charges
• Merchant accounts resold through several major processors

The platform is described as covering attended, unattended and online transactions. That includes self-service kiosk payments, so it can suit businesses beyond a single retail counter.

How it works with customers

The company separates its audiences. There are dedicated areas for agents and for merchants, and a developer toolkit with gateway guides and documentation. Merchants who run their own software can use the gateway documentation to connect their systems. Others can use the virtual terminal and billing tools in the merchant interface. Setup involves activating the gateway and linking it to a merchant account, and the documentation walks through settings such as address verification and recurring billing. Support is offered by phone and email, and some reviewers have praised the customer service team.

Background and what sets it apart

Being part of Payroc gives iTransact the backing of a larger processing organization. Payroc has continued to expand through acquisitions, which suggests the iTransact brand is maintained as a core gateway product. Reviewers note that it resells processing from several established providers. Its long track record in electronic payments and its emphasis on partner channels are the main points that distinguish it from smaller local integrators.

For a business buyer, iTransact is best suited to a company that already has, or plans to choose, its own POS hardware or software and needs a dependable way to process payments across in-store, mobile and online channels. Anyone who wants full hardware installation, on-site cabling or staff training will probably need a separate local dealer alongside it. Buyers should confirm current details directly with the company before relying on any listing, since the Utah office information found came from third-party sources.