POS System Companies & Dealers in Carolina, PR

BankTech is the trade name of Paradigm Services Inc, a payments and point-of-sale provider based in Puerto Rico that equips small and mid-sized merchants with checkout hardware, card acceptance and related business tools. The company reports serving upward of 10,000 merchants in Puerto Rico, the US Virgin Islands and the mainland United States, and it keeps an office in the Carolina area. Its website is published in both English and Puerto Rican Spanish, which suits local owners who prefer to evaluate vendors in either language.

POS hardware and software

For buyers comparing dealers, the core offering is a lineup of cloud-based POS platforms. BankTech resells Clover terminals, including the Clover Station Solo, Clover Mini, Clover Flex and the Clover Go mobile reader, and it also offers the Sphere platform (including the Sphere Flex device) along with its own BankTech-branded devices. Clover is pitched to restaurants, retailers, online sellers and service providers, while Sphere targets single-site shops, quick-service chains with several locations, bars and multi-concept restaurants. Both are positioned around inventory control, staff management, sales reporting and marketing tools, and Clover users can extend functionality through an app marketplace and built-in customer relationship features. Mobile options let merchants turn a phone or tablet into a payment terminal, and some devices can take payments over cellular connections rather than relying on a wired internet link.

Payments and add-on services

Beyond hardware, the firm operates as a merchant services provider. It holds independent sales organization status with Wells Fargo Bank, N.A. and acts as a registered payment facilitator for both Wells Fargo and Pathward, N.A., and its site displays American Express OptBlue, Visa 2025 service provider, Google partner and Facebook partner badges. Services that sit alongside the POS include:

• Credit and debit card processing
• ACH payments
• E-commerce platform integrations for online stores
• Custom branded gift card programs
• Customer loyalty, marketing and business listings management
• Clover Capital funding repaid from a share of future card sales
• Clover Payroll and Clover Dining

Industries served

BankTech organizes its solutions around three broad groups: restaurants, retail and service businesses. Its list of client types is wide, spanning bars and nightclubs, fast food, food trucks and catering, groceries, salons and massage, gyms, hotels, healthcare and veterinary practices, auto shops, contractors, device repair, attorneys and accountants, churches and nonprofits, education, tour guides, travel agencies and taxi operators.

How they work with clients

Onboarding can begin online through a merchant signup portal, and prospective clients may book a free demonstration or phone consultation before committing. Once live, merchants view reporting through a web dashboard, and support tickets can be opened from the same portal. The company advertises phone support around the clock, with on-site visits arranged on request, and its sales team takes calls on weekdays during business hours. For buyers in and around Carolina, the combination of a nearby office, bilingual materials, a choice of POS platforms and direct processing relationships means hardware, payments and support can all come from one vendor.

Tap Local PR, operated by Paradigm Services Inc. under the TapLocalPR name, is a Puerto Rico payments and marketing provider that equips independent merchants with Clover point-of-sale hardware, card processing and a set of digital growth tools. The company runs a contact center in Puerto Rico and directs its offering at small and mid-sized owners who want checkout, customer outreach and online visibility handled by one partner rather than several vendors.

POS and payment offering

At the counter, the firm builds its recommendation around the Clover family of terminals and describes itself as a principal Clover partner. It has also created its own Clover application, which pairs with a customer-facing tablet so that a store or quick-service restaurant can capture shopper details at checkout and later send spend-based text offers. Beyond the countertop, merchants can take cards on the move through the TAP Go app and a proprietary mPOS reader, bill clients with one-time or recurring invoices, and accept online payments through a virtual terminal.

A key differentiator is the processing structure. Rather than acting purely as a reseller for a third-party processor, the company became a registered payment facilitator, and its site lists sponsorship relationships with Wells Fargo and Pathward. According to the firm, this direct model removes intermediary markups so that clients pay a customized rate on transactions, with next-day funding available. Onboarding happens through an online portal, approval often comes the same day, and once the chosen device arrives a dedicated support specialist calls to confirm everything is working.

Marketing services tied to the register

• Business listings placed across dozens of online directories for local search visibility
• Automated review requests and review response management
• SMS marketing integrated with Clover POS
• Facebook and Instagram advertising, plus Google Ads management
• Website design and multi-touch digital ad campaigns

All of these services are reached through a single login to a cloud-synchronized dashboard where owners can track performance, and the company states that each service includes ongoing, dedicated support. Its philosophy is that attracting customers, accepting their payments, earning reviews and bringing them back belong in one connected system.

Industries and background

Dedicated pages address quick-service restaurants, full-service restaurants and retail shops, while the broader client list spans medical and dental practices, spas and salons, home services, construction, legal, automotive, trucking, accounting and real estate. The team cites more than two decades of work with small and medium businesses across the mainland United States, Puerto Rico and the U.S. Virgin Islands, and co-founder and president Shaun Zinke frames the mission as giving owners digital marketing capability without hiring an in-house specialist. The company reports serving over 10,000 businesses and cites a 4.8-star average across more than 100 Google reviews.

For buyers comparing POS dealers, Tap Local PR suits merchants who want Clover hardware bundled with direct processing and built-in loyalty and reputation tools, and who prefer a Spanish-language site and a locally based contact center.