POS System Companies & Dealers in East Stroudsburg, PA

Office Direct is a family-style, locally run office technology dealer in East Stroudsburg, Pennsylvania. It sells and services point of sale systems, electronic cash registers, copiers and general office supplies. Its customers are businesses across Northeast Pennsylvania and Northwest New Jersey. The company started in 1969 selling mechanical registers, so retail and food service checkout equipment has been part of its work from the start. That gives it a longer history in POS than many dealers in the region.

POS Systems and Cash Registers

Office Direct is an authorized SAM4s dealer. Its POS offering centers on SAM4POS, an integrated software platform that the company can configure for each customer by turning on the features a food service or retail operation needs. It sells the SAM4s SPS-320, SPS-340 and SPS-345 terminals. For businesses that need a simpler setup, it also carries a full line of standalone electronic registers: the compact ER-180U, the NR-510 and NR-510R, and the ER-915, ER-920, ER-925, ER-940 and ER-945. Buyers can pick between flat spill-resistant keyboards, which suit kitchens and concession stands, and raised-key keyboards, which suit retail counters. They can also choose single or dual printers, depending on whether they want a paper journal or an electronic one.

SAM4POS terminals work with a wide range of add-on devices. These include cash drawers, kitchen printers, kitchen video displays, scales, UPC scanners, pole displays, coin dispensers, liquor dispensers, video surveillance and Datacap semi-integrated credit card processing. Managers can reach reports and programming through on-screen menus, so day-to-day changes don't require a manual.

Industries Served

The company sets up POS and register systems for many kinds of hospitality and retail businesses, including:

• Casual dining, family restaurants, bars and quick service
• Pizza, sandwich, deli, bakery, coffee, taco and burger shops
• Ice cream, frozen yogurt and concession stands
• Liquor, beer and wine stores, tobacco and vape shops
• Grocery, pharmacy and convenience stores
• Gift shops, thrift stores and specialty food retailers

Service and Support

Office Direct repairs Samsung and SAM4s registers and POS equipment, under warranty or not. Customers can bring equipment in, or a technician can come to their site. Service agreements are available. The company also fixes copiers, laser printers, computers, shredders, time clocks, fax machines and typewriters, so a business can use one local vendor for most of its office and checkout equipment.

Background and Experience

According to the company, its POS and cash register staff together have more than 30 years in the industry, and each office machine technician has at least fifteen years of experience. Its field engineers live in the area it serves. Besides SAM4s, its main partners include Sharp, Kyocera/Copystar and Standard. It can also source a large catalog of office, janitorial and breakroom products. Buyers looking for a single, long-established local provider for registers, POS terminals, supplies and repairs will find Office Direct offers all of these.