POS System Companies & Dealers in Purcell, OK

Innovative Computer Service, which also goes by ICS and Innovative Services, is a technology dealer and service provider serving merchants from its base in Purcell, Oklahoma. Veterans of the point-of-sale trade started the business, so the people helping customers have worked in the industry for years. The company positions itself as a single source for the technology a business relies on, from equipment and software to payment acceptance and ongoing support.

A restaurant specialty with named references

Its core strength is full maintenance of restaurant register systems. Three customer testimonials appear on its website. The president and CEO of Braum's describes a productive working relationship dating to 2007. Taco Bueno's senior IT director says the team has looked after every one of that chain's restaurants for over six years.

The president of Starchasers Oklahoma credits the team with exceeding his expectations while charging fairly. Taken together, the comments point to experience with both large multi-location brands and smaller regional businesses.

Hardware, software and payment partners

ICS does not push customers toward one vendor. It works with a wide range of manufacturers, software publishers and payment companies, and assembles the combination that suits each client. The names it lists include:

• Software: pcAmerica, LiquorPOS, POSsible, PixelPoint from Par, DinerWare, CAP and Octopus
• Hardware: Innovative Technologies, POSx, Panasonic, POSBank, Par and Touch Dynamic
• Payment processing: Heartland, Mercury (Vantiv) and other major names, among them First Data and Worldpay

With NetEPay, the company can link a register application to a payment platform the software does not support on its own. That lets a merchant keep the program it likes while choosing a different processor.

How projects are handled

According to the firm, each solution is built around the way the customer already operates. Instead of discarding current practices, it examines them and refines them so the business has room to grow. On special projects, staff sit down with the customer to settle procedures and a rollout timetable that reflect particular needs, aiming for an efficient and successful installation. Offerings include:

• System design and installation, from single sites to wider rollouts
• Comprehensive maintenance, with agreements shaped by each business
• Merchant processing through the largest card companies
• Marketing and loyalty programs to win and retain customers

Technicians are expected to meet demanding standards for response time and for selecting the correct fix, so a location can return to normal trading quickly. The company also says it aims to improve and streamline businesses by putting mobile and modern technology to work, since technology now reaches well beyond the register.

Beyond registers, and support for sales partners

ICS says it does not think in narrow terms about its role. When clients bring up needs outside a typical dealer's territory, it directs them to trusted contacts, such as payroll and PEO services, HVAC and refrigeration companies, and leasing and financing providers.

The company also works with ISOs and agents. It assists with onboarding and integration, closing the technology gap between the partner and the end client, and supports sales and service across the major hardware and software platforms. Local and national field service is available to those partners and their customers. For operators, especially restaurants, that want one accountable vendor for the entire system, ICS offers a wide-ranging yet personal choice.