POS System Companies & Dealers in Youngstown, OH

Headquartered in Boardman, Ohio, Pineapple POS sells and supports point of sale systems as an authorized Shift4 Dine POS reseller. Its coverage area reaches across northeast and central Ohio, including nearby Youngstown, and extends into western and northwestern Pennsylvania. According to the firm, it has been helping local merchants since 2004. Restaurants are its specialty, and its clients range from food trucks and modest farm stands to upscale dining rooms and franchise groups operating many locations.

How the Company Works with Clients

Rather than offering a one-size-fits-all package, Pineapple POS tailors every Shift4 Dine deployment to the way each operation functions day to day. Staff select the mix of stations, portable devices and screens that matches a venue's layout and its style of service. Support is delivered locally by the reseller's own team instead of a distant call center. Equipment purchased through the firm is backed by a warranty that lasts for the life of the product, an appealing feature for owners who prefer to avoid surprise repair bills. A referral initiative also gives rewards to anyone who introduces new restaurant clients to the business.

Equipment Options

Available devices address the dining room, the kitchen and the guest experience:

• Shift4 Dine POS, the primary terminal, which includes an integrated payment reader
• Shift4 Dine Mobile, a portable unit for settling checks tableside, curbside or at remote events, capturing gratuities during the transaction
• Shift4 Dine Glass, a server-oriented handheld featuring an 8-inch display
• Shift4 Dine Air, a lightweight yet durable portable device offering complete POS functionality
• Customer facing display, letting diners review what they ordered, enroll in rewards programs and see the establishment's branding
• Kitchen display, a 22-inch touch-enabled monitor that keeps front and back of house in sync
• StyTab kiosk, which lets guests place and pay for their own orders

Software, Payments and Add-On Services

In addition to devices, the company provides card payment processing along with an online ordering platform that charges no commissions and routes tickets directly to kitchen printers. Clients can also enable ordering from phones, scan-to-order QR codes and pay-at-table capability, plus gift cards, rewards programs and email campaigns designed to encourage repeat visits. Further offerings include analytics and reporting tools, financing for business needs, connections to outside applications and a tool for building websites. Taken as a whole, the lineup handles transactions, employee oversight, stock tracking and guest relationships.

Markets and Company Overview

While food service remains its central focus, Pineapple POS also names stadiums and entertainment venues, hotels and lodging, retail shops and online sellers as part of its clientele. It additionally supplies independent POS units for merchants that have no need for a complete restaurant configuration. Owners throughout the Ohio and Pennsylvania communities it covers can rely on the firm as one nearby point of contact for Shift4 Dine equipment, applications and payment services. All of this is handled from a single location in Boardman, from which the team serves customers throughout its multi-state territory.