POS System Companies & Dealers in Webster, NY

2TouchPOS, operated by Xenios LLC, is a point-of-sale provider focused on the hospitality trade. It serves bars, restaurants and nightclubs, businesses where service is fast, orders are frequent and the equipment takes a lot of wear. The company was once listed in Ellicott City, Maryland. It now operates from Webster, New York, near Rochester, and its current web presence shows an active, ongoing business.

The core of the offering is a POS software platform built for food and beverage venues. The company describes its aim as speed, control and profit at the bar. Beyond taking orders, the software supports table management, curbside pickup, phone orders, delivery orders and future orders, and an online ordering system. It also connects with accounting, inventory and payroll workflows, which matters for owners who want sales data to feed their back-office processes.

Hardware and payments

2TouchPOS sells hardware alongside its software, so a buyer can get the full setup from one source. Published hardware information describes these main items:

• A base station bundle with a terminal, cash drawer, keyboard, battery backup, receipt printer and USB drive
• A mobile package with a WiFi tablet and WiFi printer for tableside payments, suited to patios
• Payment devices such as the Verifone P400 PIN pad, the Lane 3000 and Augusta card readers

The equipment is described as built for busy peak hours, spills and grease. The mobile package supports encrypted card payments and EMV chip cards. Current hardware pricing is handled through the company's client coaches, so buyers should ask them for a quote.

How they support customers

The company sells tiered monthly service plans. The entry plan is for customers who bring their own hardware and want round-the-clock support along with a software license and help installing equipment. Higher tiers add faster shipping, software upgrades, menu changes, cash discounting, order surcharges, a local gift card program and extra ordering channels. A lifetime warranty on 2TouchPOS hardware and software is also mentioned. A dedicated technical support line and email are provided for existing clients.

Its staff use titles such as client guide, client coach and installer, which suggests a hands-on onboarding model. Public company profiles list a team of roughly 27 to 50 people.

For local buyers comparing dealers, 2TouchPOS suits hospitality operators who want a specialist system rather than a general retail product. It is best for venues that value bar and nightclub workflows, bundled hardware and software, and continuous support. Buyers outside the Northeast should check how installation and on-site help are handled, since the company appears to rely on remote support, shipping and assisted installation. The directory's old Maryland details should be treated as outdated.

Microworks is a point-of-sale technology provider focused on the foodservice industry. It builds and supports the Prism POS platform, which is sold to independent pizzerias, full-service and casual dining restaurants, take-out and delivery operations, and multi-unit franchise organizations. The company says it has worked with customers ranging from small neighborhood shops to national and international chains, and that it has been developing restaurant software for more than three decades.

The core of the offering is Prism POS for Windows, a touch-screen ordering system that handles table service, bar tabs, carry-out, catering, curbside pickup and delivery. It is meant to take the place of a traditional cash register, time clock and manual bookkeeping. Dining-room features include customizable table layouts, real-time table status, split checks, multiple tenders and tips on one check, and integrated card processing. Back-office tools cover sales reporting, inventory and food cost tracking, recipe costing, labor analysis and employee scheduling with optional fingerprint or card identification.

Delivery and online ordering

Delivery is a particular specialty. The delivery module offers driver dispatch and routing, map and GPS integration, delivery charges by zone, and shift accounting so driver cash can be balanced. A companion mobile app called RapidRun gives drivers directions and payment tools and lets customers follow their order. WebOrder, the company's online ordering service, uses the same menu and pricing rules as the in-store system. Orders arrive directly in the store, trigger kitchen printers and share one card batch with the POS. An SMS notification service sends text updates when an order is confirmed, ready, out for delivery or arrived.

• Restaurant POS and pizza POS software
• Web and mobile ordering with pre-payment options
• Delivery management and driver tracking
• Cloud-based multi-location management and reporting
• Wireless tablet ordering, self-order kiosks and QR ordering
• Video surveillance and payment processing options
• Gift card and loyalty programs

Microworks describes its approach as hands-on. Its team reviews a restaurant's menu and pricing requirements and pre-configures each system so it arrives ready to use. Support is offered through a help desk, online help and a sales team, and the company lists separate phone lines for US sales, international sales and support.

Beyond the POS itself, Microworks offers adjacent services that restaurants often need, including custom graphics, web design, menu photography and email marketing. It is also an Intuit developer partner and provides a QuickBooks interface so store sales and vendor activity can move into central accounting. Buyers comparing local dealers should note that the company is based in Webster, New York, rather than Texas. It presents itself as a software developer and vendor that sells and supports its own product line, with a strong emphasis on pizza and delivery businesses and franchise groups that want one platform from the order screen to the accounting office.