POS System Companies & Dealers in Northville, MI

Washlink Systems is a car wash technology company based in Northville, Michigan. It serves owners and operators of tunnel and express car washes, and it combines point-of-sale products with equipment controls and field service. For buyers comparing local dealers, its main appeal is that sales systems and the machinery controls behind them come from one supplier.

Point-of-sale offering

The company's sales technology is sold under the Saleslink name. It was built specifically for car washes rather than adapted from general retail software. The range covers several products:

• A PC-based, programmable point-of-sale system aimed at cash accountability and employee management control
• An express-wash package for sites that use pay stations to sell prepaid cards and unlimited wash programs
• Unattended pay stations, including a unit marketed as All Pay
• A handheld mobile cashier terminal, the Voyager II
• License plate recognition and RFID tools for identifying returning customers
• A display product for on-site marketing, with custom HD messages and graphics tied to what the customer bought
• A mobile app for car wash customers

Together these cover staffed cashier lanes, self-service pay stations and customer-facing marketing. A site can start with one piece and add others later.

Controls and equipment

Besides sales systems, Washlink designs and sells controllers for tunnel car wash equipment, and it says they work with all makes. It also offers motor controls and wash-specific accessories such as an open bed detector, which helps reduce damage claims from open truck beds, and a pulse detection system that reads conveyor hydraulic flow. The company states that it manufactures and assembles its products in a UL and CE certified facility in Morgan Hill, California. An operator who wants controllers and POS from a single vendor can get both here.

Background and approach

The company's stated aim is to keep a wash running and cars moving. It describes its team as having more than 75 years of combined car wash experience. The founders pair a long career in servicing and installing car wash equipment with a background in industrial automation and software engineering. The team includes application engineers, technicians who travel to install and train, and support staff with computer hardware and software certifications. Staff work on installations and maintenance internationally. It also operates alongside a related service company, Steve's Car Wash Services, which maintains and repairs car wash equipment.

The Washlink brand is now also presented by Motor City Wash Works, another car wash equipment supplier. Support is handled through the website, which provides a contact page, documentation, a support portal and a list of support options. The company also lists an event schedule and a careers page. Buyers should confirm local coverage and installation arrangements directly with the company.