POS System Companies & Dealers in Mokena, IL

TAM Retail is a provider of point-of-sale and commerce software headquartered in Chicago's southwest suburbs. Its customers are organizations that serve visitors in person: parks and attractions, museums, zoos, aquariums, hospitals, non-profit groups and specialty shops. The core offering is a software suite named The Assistant Manager, which brings a number of business functions together on a single platform.

Buyers weighing local POS dealers should note that TAM sells one unified system instead of a set of unrelated tools. The company's materials emphasize a shared, central database that offers a 360° view of the whole enterprise, placing sales, inventory, memberships and financial records side by side. The goal is to retire scattered reports, hand-maintained spreadsheets and disconnected charts in favor of a single picture, which the company claims cuts waste and helps teams get more done.

What the company offers

• Retail and gift-shop point of sale, with live inventory tracking and visibility into what patrons tend to buy
• Restaurant and café point of sale, featuring adaptable menus, self-service ordering and readiness for kitchen display screens
• Hospital POS that handles inventory, employee charges, patient services and back-office administration
• Admissions and ticketing for guest entry and for events
• Membership, development and fundraising tools to run member programs and increase giving
• Group sales and facility rental management for group reservations and venue hire
• E-commerce, customer relationship management and business intelligence
• Finance and accounting, together with built-in payment processing

Industries and departments

TAM addresses a range of organization types and gives each a dedicated page. Operators of parks and attractions can run admissions, annual passes, classes and guest services. Museums can coordinate ticketing, memberships, retail and donor relations. Zoos can track each guest, transaction and visit within one system, and aquariums can join admissions, memberships and fundraising. Hospitals can manage inventory, employee charges and patient services, including purchases made through payroll deduction and food service sales. Specialty retailers can monitor stock and customer purchasing across all of their operations.

The platform is also presented by internal function, covering merchandise, food service, visitor services, information technology and executive leadership. A visitor services team might watch capacity as it changes, while executives receive live metrics to support prompt decisions.

Customer feedback and support

Testimonials on the company's site come from the Orlando Museum of Art, Regional Health Services of Howard County and the Pensacola Lighthouse & Museum. The art museum reports that TAM united its separate departments. The health services organization credits payroll deduction with lifting its cafeteria sales figures while being simple for staff to use. The lighthouse museum notes that the system shows precisely what was sold each day, down to size, which guides its reordering.

For support, TAM maintains a distinct help desk line and a list of compatible hardware, so buyers can confirm fit before purchasing. It additionally posts agreements for cloud services and Azure hosting, indicating that hosted deployment is an option next to its other arrangements. Interested organizations can schedule a discovery call or ask for a demonstration, so the evaluation begins with a discussion of how they operate.

An earlier company profile states that TAM has worked in the retail sector since 1980 and that its leaders have many years of retail experience. Its present concentration on attractions, cultural institutions and non-profits differentiates it from general-purpose POS resellers, making it a reasonable name to put on the shortlist for buyers in those fields.